Questions & answers

• How do I determine how much storage space I need?
  Try our storage finder to figure out quickly the storage size you need. Or call one of our storage experts on 0800 368 0420 and they’ll help you figure out the right storage unit.
• Can I store my winter/summer tyres at Shurgard Kensington?
  Yes, at Shurgard Kensington you can rent a storage unit from 1 square feet - ideal for storing your spare set of tyres at a reasonable price.
• How much space do I need to store my archives?
  Our size calculator is an easy tool to figure out how much space you need to store your archives. Or call one of our storage experts at Shurgard Kensington on 0208 968 0999 and they’ll help you figure out the right storage size for you.
• Can I visit the storage unit before renting?
  Yes, you can always stop by Shurgard Kensington during office opening hours and our staff will be happy to show you around.
• Who can access my storage unit?
  You are the only person who can access your storage unit. You may also authorise someone else to access your unit on your behalf.
• How secure is my storage unit at Shurgard?
  At Shurgard we take security seriously. All our self-storage facilities have:

  • strategically placed digital CCTV cameras
  • alarms monitored by an external security team
  • sensor lighting
  • perimeter fencing
  • PIN coded electronic gates
  • individual storage units with specifically designed secure locks
• Is there a minimum rental period?
  You can rent your storage unit for as short as one week. Just inform our staff about your planned move out date when you sign your contract.
• Do I need to pay when I reserve a storage unit online?
  No, you only start paying when you sign your rental contract.
• Do I need to pay a security deposit when renting at Shurgard?
  No, unlike other self-storage providers, Shurgard never asks for a deposit when you rent a storage unit with us.
• How do I reserve a storage unit at Shurgard Kensington?
  Simply select one of the storage units at Shurgard Kensington above to make a reservation. We only need your name, e-mail and telephone number. Alternatively call our staff at Shurgard Kensington on 0208 968 0999 and we’ll happy to help you.
• What if I reserve a storage unit and I change my mind?
  At Shurgard Kensington you can always change the type or size of the reserved storage unit, or you can cancel your reservation for free. Call 0208 968 0999 and one of our storage specialists will be happy to help you.