What is SHURProtect?

For your own benefit and protection, you’ll need to ensure the interests in your goods are well protected, either by insurance or by choosing our SHURProtect© service. Please note that if you do not choose SHURProtect you will have to give us proof of insurance.

Why you need SHURProtect or Insurance

Although we make sure all our stores are fully insured for such things as natural disasters, you’ll need to get an insurance for your stored items against loss or damage that might occur despite us taking good care of stores where your goods are stored

Why SHURProtect isn’t included in the quoted price

Our rental prices can’t include the fee for SHURProtect because the fee of this service depends on the maximum protection you need to protect your interests. The replacement value of your goods shall define the level of protection you need.

Every tenant stores items of different value and so will need different levels of protections.

Where to get SHURProtect

You can opt for SHURProtect as an extension to your self-storage agreement either when you initially enter into a contract or at a later point during the rental period..

Alternatively, you can contact your insurer and ask for a quote. Conditions vary per insurance company, so make sure you ask your insurer for more details.

What SHURProtect does

SHURProtect shall protect you in case your goods are damaged or lost during storage despite our good care, amongst other consequent to the following perils:

  • force of nature e.g. storm, flooding, fire
  • a third party e.g. when a driver hits the gate
  • burglary in your storage unit or location after break-in

In the unlikely event your storage unit is affected by one of these risks, you can search for compensation provided that you were allowed to store these goods at Shurgard and taking into account the SHURProtect maximum you chose and the replacement value of your goods.

How much SHURProtect costs

The actual cost of your SHURProtect fee will depend on the SHURProtect Maximum you contracted.

  • For £6 a month, you are protected for maximum £500 (for locker units only)
  • For £18 a month, you are protected for maximum £2,000
  • For £24 a month, you are protected for maximum £4,000
  • For £36 a month, you are protected for maximum £7,500
  • For £48 a month, you are protected for maximum £10,000
  • For £60 a month, you are protected for maximum £15,000

If £15,000 does not provide sufficient protection, referring to the replacement value of your goods, you shall have to search for insurance cover with your insurance company or broker. Shurgard can not assist therein.

Why store your belongings at Shurgard?

Here are some reasons why Shurgard is great when it comes to storing your belongings.

Find storage near you

Variety of unit sizes

We have a range of storage sizes – so if you don’t have many things, you won’t end up paying for space you’re not using.

Convenient access

Only you can access your storage unit. We offer free and extended access hours, 7 days a week, so you’re free to store or pick up things whenever you need to.

Safe and secure

Our premises are secured with surveillance cameras, perimeter fencing, alarms, individual access codes. You can access your unit with your own lock and key.

No long-term commitment

Our self storage contracts are completely flexible. You just have to inform us 15 days before moving out.

Find storage near you

How self-storage works at Shurgard

Self-storage with Shurgard is easy and convenient. Here’s how to organise it in 3 easy steps.
Step 1
Find the right unit
Use our tool to find the right storage unit at the right price.
Step 2
Rent your storage unit
Complete your rental online. Not sure? Reserve your unit for free with no obligation.
Step 3
Move in
Pack your belongings and move into your storage unit.
Find my storage unit

New to self storage?

How self storage works

Self storage with Shurgard is easy. You can rent a storage unit in just 3 steps.

Get started with self storage

Our self storage prices

Here's how we quote the price of a self storage unit at Shurgard.

About storage unit prices

Our storage unit sizes

Examples of our different storage unit sizes and how to choose the right one.

See unit size examples

Temporary storage

What temporary storage at Shurgard means and how we can help you.

About temporary storage

Community storage vs self storage

The main differences between peer-to-peer storage and self storage.

See comparison

Pick up & delivery vs. self storage

The main differences between pick up & delivery and self storage.

See comparison

Self storage FAQs

Do you have questions about self storage at Shurgard?

Check out our FAQs

Housekeeping tips

Get the most out of your storage experience with our housekeeping tips.

Read our housekeeping tips

See what customers say about Shurgard

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4.8/5 - 21135 reviews
Claire Bessa
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Kieran was really helpful and informative. We were able to walk in on a Sunday and organise storage immediately and start using it a hour later. Great customer service! Thanks Kieran!
Christiaan van Marle
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Great storage facility: clean, easy and tech enabled access, high levels of security, good parking for loading/unloading. Support staff on-site (Shams) was incredibly helpful, assertive and friendly.
Sophie Anderson
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I just set up my storage unit over the phone, super easy, very well explained and great customer service. Shakz at Shurgard was extremely helpful and it took no time at all. Highly recommend!
Marco Ferrari
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Great experience at Shurgard, the team has been really helpful in solving any issue
Saadi Awan
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Georgia from the Shurgard Norbury branch has been an absolute pleasure to work with and made our experience with Shurgard a great one. A true asset to the company. Wishing her all the best
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