Self storage units in Epsom

Questions & answers

• How do I determine how much storage space I need?
  Try our storage finder to figure out quickly the storage size you need. Or call one of our storage experts on 0800 368 0420 and they’ll help you figure out the right storage unit.
• Why should I choose an upstairs storage unit?
  Upstairs storage units are often cheaper than those on the ground floor of the same size, so choose these if you don’t have a lot of bulky or heavy stuff to store, or if you don’t have to frequently move stuff in and out of your unit. At Shurgard Epsom you can still conveniently access your upstairs storage unit with the help of our goods lifts and trolleys.
• What is the advantage of storage units with ground floor access?
  With ground floor access units, you don’t have to use a lift to transport your belongings from your vehicle to your storage unit. This is especially convenient if you need to frequently store heavy or bulky items.
• Can I park in front of my storage unit?
  Shurgard Epsom has several direct access units. With this type of storage unit, you can drive your vehicle directly to the door of your unit to make loading and unloading easy.
• Who can access my storage unit?
  You are the only person who can access your storage unit. You may also authorise someone else to access your unit on your behalf.
• How secure is my storage unit at Shurgard?
  At Shurgard we take security seriously. All our self-storage facilities have:

  • strategically placed digital CCTV cameras
  • alarms monitored by an external security team
  • sensor lighting
  • perimeter fencing
  • PIN coded electronic gates
  • individual storage units with specifically designed secure locks
• Is there a minimum rental period?
  You can rent your storage unit for as short as one week. Just inform our staff about your planned move out date when you sign your contract.
• Do I need to pay when I reserve a storage unit online?
  No, you only start paying when you sign your rental contract.
• Do I need to pay a security deposit when renting at Shurgard?
  No, unlike other self-storage providers, Shurgard never asks for a deposit when you rent a storage unit with us.
• How do I reserve a storage unit at Shurgard Epsom?
  Simply select one of the storage units at Shurgard Epsom above to make a reservation. We only need your name, e-mail and telephone number. Alternatively call our staff at Shurgard Epsom on 020 87 86 38 30 and we’ll happy to help you.
• Can I book a storage unit at Shurgard Epsom for my parents or a friend (abroad)?
  Yes, of course. The only thing you need to provide our staff at Shurgard Epsom is a letter of proxy from your parents or friend and their bank account details to set up the Direct Debit plan.
• What are the differences between access hours and office hours?
  Office opening hours is when the office is open if you want to sign your contract or talk to one of our Shurgard Epsom staff in person. Access hours is when you have access to your storage unit.