Andrews Broome
02-02-2025
Google
Benil was very helpful arranging storage for me and took on responsibility to deal personally with a flexible solution that hopefully will save e painf unnecessary weeks of payment if I need to extend. Thanks Benil!
Rachael Barker
31-01-2025
Google
Amazing thank you!
MK Hussain
31-01-2025
Google
Ryan was very helpful and informative
Sophia
30-01-2025
Google
Benil gave me amazing service! Will be back again :)
Align Promotions
28-01-2025
Google
Smooth service thanks Ryan
Emdad Rahman
23-01-2025
Google
Excellent service here by Benil the manager and also Ryan for showing us around. When you have customer service like this it makes the choice easier to take out a unit here. Thanks again
Adana Turkish with Fusion
23-01-2025
Google
Excellent customer service, thank you Benil🙌🏼
Alamin Hussain
23-01-2025
Google
Excrement service and human touch by both Benil and Ryan
Charlie Norris
22-01-2025
Google
Benil, Khalid, Ryan
zack perdios
14-01-2025
Google
We spoke with Jalexia today who helped us book a 65 foot unit after her expert advise to upgrade from our plans for a 55 foot as she correctly advised that the later may not have been enough. Following our interaction with Jalexia we are full of confidence with our term with Shurgard.
Laura G
12-01-2025
Google
Claudia “Ichi” Macario
10-01-2025
Google
O Muso (無双 生々しい)
08-01-2025
Google
From first making a few weeks back to arranging a reservation and viewing and going ahead and moving in today, I gotta say that shurgard customer service seems to be really top notch. Everyone I've dealt with really knows the ins and outs of their job, answers all my questions and no one ever said "erm...I need to ask my manager". Furthermore, I've really liked the brotherly dudely staff I've spoken to, who seem genuine rather than over the top politeness that feels like speaking to a robot following a script. Mansoor from the contact center was fantastic and informative, really helped me with my decision, and giving great advice, and answering my initial questions. Tony was great from the contact centre was great at booking me in and answered all my further questions. Khalid and Ryan in the Bow office were great at showing me around and making me understand everything, I really appreciate the great service and support and look forward to seeing these faces in and out of using the storage!
Steve Russell
20-12-2024
Google
Ryan was extremely helpful
John Torres
20-12-2024
Google
My 2nd time using Shurgard. Benil is amazing she was the manager in my previous branch and now here at Bow I am so happy to see her here and the service she provides ,,,,😊
Sophie Anderson
15-12-2024
Google
I just set up my storage unit over the phone, super easy, very well explained and great customer service. Shakz at Shurgard was extremely helpful and it took no time at all. Highly recommend!
Farhath Ahmed
12-12-2024
Google
Very nice and ryan bro . Helping person
Aleksandr B
11-12-2024
Google
I used that’s storage , amazing
Courtney Bowers
11-12-2024
Google
Excellent customer service from Benil and Mark, units are fairly priced, clean and easily accessible. Now my storage place of choice!
courtney anderson
11-12-2024
Google
Great service from Mark & Benil. Very helpful and patient, will defo use again.
Nico P
30-11-2024
Google
Ryan has been great, swift service and smooth tour with house rules. Thank you making it easy Ryan!
Vinay Bhandari
30-11-2024
Google
Ryan gave me smooth and seamless service, thanks!
Ruba Alabdulbaqi
21-11-2024
Google
Ryan & Benil were so amazing and friendly and answered all our questions!!!
Bryn H. Williams
20-11-2024
Google
Great onboarding from Benil.
Lin Yuan
20-11-2024
Google
Benil is very helpful in giving instructions and setting up.
Kathleen Reid
15-11-2024
Google
Marcus Wainwright
15-11-2024
Google
Big thanks to Ryan for setting me up. Smooth and straightforward
Daone1am
13-11-2024
Google
Ryan was excellent. Thank you
Cz P
13-11-2024
Google
Top service by Ryan!
Fast and efficient, I wan in and out in less than 15 minutes.
Henry Zawoda
12-11-2024
Google
Ryan was a big help!
Many thanks.
ZeWei Wang
11-11-2024
Google
I want to extend my heartfelt thanks to Ryan and Khalid at SHURGARD for their exceptional assistance in helping me adjust my storage needs. Both Ryan and Khalid went above and beyond to ensure everything was arranged smoothly and efficiently. Their professionalism, attention to detail, and willingness to go the extra mile made the whole process incredibly easy and stress-free. I’m truly grateful for their support and highly recommend SHURGARD, thanks to the dedicated efforts of team members like Ryan and Khalid. Thank you once again!
Jay
11-11-2024
Google
Khalid gave a 10/10 induction and covered all the questions I had. Top class service and made me feel at ease so much so that I'm now 100% sure to go with Shurgard although I have done quotes with other companies. 100% recommend!
Adam Tropical
10-11-2024
Google
Lukas (apologies for spelling) could not have been more helpful. He went above and beyond the the call to help out a confused American with bad cel service with a last minute appointment. Especially just before closing on a Sunday afternoon.
an american
09-11-2024
Google
Ryan was very nice. Clean and efficient place
Uviwe Gqibani
09-11-2024
Google
5 star service from Ryan, made the storing process easy
simonjbr
08-11-2024
Google
Ryan at the Bow location was really helpful, gave clear and simple guidance on how to set up my storage unit after I had booked it and took the initiative of arranging an appointment with the front office for me. Really smoothed things over when I got to site.
Carine Van Der Boor
08-11-2024
Google
Ryan was super friendly and very smiley, would recommend!
Joana Meta
04-11-2024
Google
Great fast service from Ryan :)
Sana
03-11-2024
Google
I can't thank Khalid enough for his incredible help! He went above and beyond to assist me, saving me a 1-hour trip back home. His thoughtfulness and willingness to help truly made my day. Such kindness is rare, and I’m really grateful. Highly recommend Khalid for his outstanding service and generosity
Eva Sc
02-11-2024
Google
Amazing seamless experience. Thanks so much Benil
Mudi S
02-11-2024
Google
Great service from Ryan. Quick and easy same day appointment sorted. Thanks mate
Palden Ball
02-11-2024
Google
Benil and Ryan were super helpful! Explained everything well to us
Bukhtawar Ali
02-11-2024
Google
Ryan. Professional attitude. Helpful . Thanks
Mo Hussain
02-11-2024
Google
Benil and Ryan service has always been exemplary. They run the Shurgard Bow branch like a well oiled machine. Always on hand to support with any questions or any other storage users that lack common sense. Hope upper management gives them the credit they deserve.
Amritpal Gill
01-11-2024
Google
Really friendly service, Khalid helped me through every step of the process and I super appreciate it.
Kais A
01-11-2024
Google
Benil gave really good service 5 star :) thank you
maxmad introvert
29-10-2024
Google
Sweet service by Ryan
Millie Jowett
29-10-2024
Google
eman Kw
29-10-2024
Google
Ryan was very nice and helpful he did an amazing job
Temz Olu
28-10-2024
Google
Thank you Ryan for your patience over the phone he took time to help me sort out my payment.