CUSTOMER REVIEWS

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(4.8) based on 284 reviews
Date
Platform
Rating
Feedback
Google
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Google
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Wonder customer services. The ladies at oldbury branch are so friendly and informative. The storage is safe and at a very affordable price. I recommend them.
Google
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Dave was very helpful
Google
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Very efficient services provided
Google
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Google
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Louise was very helpful and very friendly 😊
Google
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Straight forward process. The lady who served us was extremely helpful. Would recommend to anyone.
Google
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A great place for my storage needs, I never had a problem with them, infact quite the opposite, the staff there are great, Dave is my main go to for any queries or help and he is great, always helpful and polite a great asset to this company, the units are clean and fresh looking, Highly recommended.
Google
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I moved in on the 7th i was handled well by the team
I got offered a month discount the 20sq room I chose was spacious I didn’t expect it, I’ll be using shurguard for a long time. Safe secure reliable and efficient cost friendly.
Google
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Stacey and Jodie were very helpful and helped with my storage needs. Thank you both
Google
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Dave was great.
Google
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Excellent service big thanks to Amy for the help
Google
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Google
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Service was excellent especially Stacey who has given me amazing service and has been very helpful
Google
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Louise at Oldbury walked me through the process and how you can access your unit very helpful member of the team
Google
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Google
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Easy and reliable storage solutions. Highly recommend Shurgard Oldbury.
Google
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Stacey was amazing she helped me a lot with my storage needs
Google
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Easy to store goods and the staff are friendly and helpful.
Google
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Great service arranging the unit for me
Google
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Really impressed with the service I got today from Dave and his colleagues at Shurgard Oldbury. Dave was extremely helpful going through the sign up process and took the time to understand exactly what would best suit my storage needs and also showed me a sample room before I signed up. He also explained that they could help in the future if my needs changed and I wished to downsize. The pricing was really clear and the place itself feels bright and secure - I left a happy customer confident my stuff would be okay there - Tim
Google
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Been great help and sorted out my storage unit for me
Google
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Stacey was very helpful helped with storage needs
Google
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Stacey was very friendly and helped with our storage needs, advising the right size. Top Service
Google
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Google
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Dave and Jodie were great very helpful
Google
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Very happy with how my good where kept safe and there app was easy to use and pay the invoices
Google
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Google
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Me and my partner used this Storage facility for over a year. There are a number of storage sizes that were offered. It's kept clean and well maintained. Has equipment there to use for transporting boxes etc. Our storage was kept safe, and secure. Staff are friendly and approachable. We highly recommend. Thank you.
Google
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Stacey was so helpful finding me exactly what I needed during a difficult move. Taken a weight off my shoulders, thanks guys!
Google
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Google
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The whole team from start to finish was amazing, from organising the storage to assisting with forklifting they all were perfect!

Couldn’t recommend them enough.
Google
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When I came to Shurguard I met Louise at the front desk. She was so lovely and welcoming. I highly recommend this Shurgard storage place. Louise’s customer service is second to none. I was completely impressed with Louise’s professionalism and customer service. The ambiance here is always inviting and comfortable. In the past I have used lock and store and I am a returning customer. The staff is not only friendly but also highly skilled and have empathy. Louise went up and beyond to support me. I managed to buy some boxes and bubble wrapping at good prices!! The units are spacious, clean and outstanding, exceeding my expectations every time. This is the best place to store your stuff and it’s safe. The pricing is fair and transparent - definitely value for money. They have different trolleys to transport the stuff to the storage unit and the times are really convenient to access.
Google
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The whole team at Oldbury are amazing! Dave helped me out from the start, it was a great welcome and the sign up was fast! The price was amazing and the centre is clean and tidy I will be recommending Shurgard to all my friends in the area!!!
Google
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I recommend this place, the service is at the highest level, prices affordable for everyone, very good conditions, easy and simple access to stored items, which are very well secured
Google
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Google
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Fantastic service and a great price. The staff are so friendly and helpful.
Google
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Google
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Really nice friendly staff on site very helpful. Nice clean spotless storage environment.
Google
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Google
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Very friendly staff and secure storage unit. Would recommend!
Google
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Good and helpful staff, nice and clean storage with easy access.
Google
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Google
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So welcoming , considerate and understanding. On my situation
Premises are clean well kept and clearly sign posted .
Thank you to Stacey and Dave for all their assistance
Google
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Great staff and very helpful
Google
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Lok'nStore was very helpful and my stuff was secured and safely stored for a year with no issues
Google
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Sam was incredibly helpful, fantastic store, highly recommend.
Google
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This past weekend my wife and I were moving out of our apartment, and we had booked a storage unit rental at Shurgard in advance with the plan to move everything in on a Saturday, when the facility was supposed to close at 4 PM. Due to unforeseen circumstances, our moving process took much longer than expected. Knowing that the facility was closing, we were nothing short of panicking at the thought that we wouldn't have the chance to finish our move even though we would have been unable to return the next day to complete the move due to going abroad. Thank goodness people like Stacey exist, who was willing to keep the entire facility open long enough to let us pack our things away which took an extra 3 hours and 30 minutes. Despite the fact that she had prior arrangements for her evening, and the packing took so much longer than we had hoped, she sacrificed her own time on a Saturday to help us when we truly had no other choice. To add to this generosity, she was understanding, patient and kind throughout a time which for us was extremely stressful and difficult. This kind of empathy is rare and we cannot express how truly grateful we are that Stacey was willing to work with us through this process. Not only would we like to highlight the exceptional decorum of Stacey as an employee of Shurgard, but we can wholeheartedly endorse anyone using this facility for storage of their belongings, as it is well kept, accessible and very competitively priced when compared to similar facilities in the area. We are extremely appreciative of the service we have received at this facility and it gives us immense peace of mind to know that our belongings will be kept in such safe hands.
Google
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Five star service from stacey
Google
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