CUSTOMER REVIEWS

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(4.6) based on 377 reviews
Date
Platform
Rating
Feedback
Google
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Mani was really helpful moving me in. Thansk so much
Google
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Very helpful and quick on response
Google
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Google
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Mani and Karen were fantastic and extremely helpful, the space was great and I liked the app!
Google
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Excellent staff - good price - location ok
Google
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Google
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Used this storage for about 2 years and it served us really well! Definitely recommend
Google
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Google
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I found it very easy to find the storage unit that I needed thanks to the help of the lovely young man Mani. He was helpful, patient, humorous and made absolutely sure I had exactly what I needed.
I would definitely recommend Shugard in Reading.
Google
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Very good customer experience
Google
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Mani and Karen were really friendly and helpful. I only went in for boxes and came out with a good deal on a unit!! Thanks so much
Google
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Great storage space with lot's of options available. Very helpful and professional staff on site. Thank you Mani. Easy to find. Technologically advanced, easy and safe to operate. Strongly recommend.
Google
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I discovered Shurgard today and I can assure you that all the members of staff are very friendly and courteous. I benefited from the special promo. There is a high level of security. Don't be afraid to trust them as your stuff are going to be in a safe environment.
Kudos to the team
Google
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Mani provided us an excellent service
Google
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Excellent handling of customer account and very accommodating with needs. Exceptional customer service and communication.
Google
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Fantastic service from Karen at the Reading location!
Google
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David was very attentive today and made sure what I required, I got! Great customer service friendly and efficient! Even went the extra mile after I made a silly mistake thank you David and colleague Karen for sorting this amazing!
Google
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David was extremely helpful, showed me the right unit and easy to sign up
Google
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I have stored my personal items almost two years now but Reading Shurgard Team always help us of anything we need. They're absolutely an excellent customer services Team.
Google
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Excellent customer service at Reading.
Both Karen & David were very kind and very helpful.
Google
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Karen was amazing, she sorted out our needs and a new storage in minutes. Definitely recommended, such a good experience moving from London
Google
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Used them 3 years in a row and are super prompt with calling back and getting me the best offers. Will always go back as long as I’m in reading. David and Karen are the best :)
Google
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Very good storage facility.
Google
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Google
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Karen at the Reading Office has been so helpful, which is deeply appreciated
Google
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Very helpful choosing correct deal and size of locker
Google
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Incredibly helpful staff, very easy to access the unit and the site.
Google
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Very friendly and proactive service with flexible terms and seemingly having a good inspection routine of their units. (They noticed and informed me my unit was left unlocked within about 2-3 hours of me emptying my storage and removing my lock, and were happy handling the cancellation entirely remotely with no exit fees or similar)
Google
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Google
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I would recommend this place for storing our things for short term or long term.
Easy to accessible and available to rent for best price.
I am happy with customer support as well, they guide me well how to access and use the storage.
Google
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Google
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Google
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Great service and good value for money
Google
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Staff are always very friendly & helpful
Warm regards Rajesh desore.
Google
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Google
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Very good service 👏
Google
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Karen and Dave were amazing. Best customer service reps I’ve dealt with, helped us get the best deal and made everything super simple. Great staff!
Google
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Very quick to respond to problems and query’s
Google
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Google
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Currently organising a storage unit with Shurgard now and they have already been extremely helpful and quick to respond to any requests.
Google
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Excellent customer service!
Google
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Google
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Really responsive and helpful service from Karen
Google
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Google
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(Translated by Google) Super fast, nice, comfortable and clean. !! On and on

(Original)
Super schnell nett bequem und sauber. !! Immer weiter
Google
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Karen was Great and very helpful. Customer service is top tier and a friendly smile to go with it.
Google
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Very friendly, professional and helpful
Google
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Excellent personal experience. Very professional, polite and helpful!

10 out of 10!!
Baz P
Google
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Karen and David were incredibly friendly and helpful in setting up everything required for my unit, won't be using any other service for my items.
Thanks again!
Google
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David’s service was superb from start to finish. Top marks without any equivocation