CUSTOMER REVIEWS

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(4.6) based on 177 reviews
Date
Platform
Rating
Feedback
Google
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Oh my gosh. I am so grateful. The staff are kind, patient and helpful. The place is clean and efficient and very easy to access. Carrine made the process so easy and dealt with us with a calmness and reassurance that deserves particular commendation. Thankyou so much.
Google
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Staff was always helpful, everything seems organised and clean so 5 stars
Google
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This place has offered me a storage at half of the price what I was paying elsewhere and also double size of the locker I currently have. The service here is impeccable. Carina was really friendly and talked me through the options available. Carina was attentive and eager to ensure I get what I am looking for and also at the best price possible. Also her customer service is truly commendable.
Google
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This is the first time me using a service like this. Carina from the beginning has made this a smooth and simple process. She explained everything to me and ensured that everything was clear and I can access my unit. Excellent service! 😁
Google
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Carina was really helpful to show me around, setting up my account and getting my movements started. She is very knowledgeable and brilliant organiser
Google
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Amazing service from carina very friendly, knowledgeable and made the process easy!
Google
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Carina was my first point of contact but the rest of the team Reece and Skender where also very helpful I would recommend!
Google
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Google
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Great experience getting set up. Reece and Skender were really helpful.
Google
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Delighted with the wonderful service I received from Carina and Reece - would definitely recommend! The
Google
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Happy with price and service so far. Starting using store as of next week.
Google
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amazing friendly service from Skender and Carina
Google
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Professional, courteous, polite and prompt I was served by Carina in Maidenhead, they are all a very friendly young team and they make you feel right at home
Google
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Thank you Clyde for assisting in subscibing for a 3 month storage contract - very helpful indeed.. Clyde remained on the line while i set the contract and identity process....took about 15 minutes to complete everything - from choosing the appropriate size, costings and contract setup... Thank you very Clyde.
Google
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Customer service from the staff at Maidenhead has been excellent. I have been a customer of the branch for about 10 years and the professional and decent staff have been the reason I stayed as a customer for so long.
Google
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Great service from Shurgard sales team, Iman was very helpful in getting a new 200sqft unit for me, 5 star service.
Google
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Google
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Reece & Carina are super helpful, thorough and professional. I wish most customer services were this good .
Google
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Store kept clean and tidy, staff are also lovely and helpful! Big thanks to Carina, Reece and Skender 😊
Google
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Google
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Excellent location, great customerservices
Google
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Carina was great, very friendly and informative. Thanks! Easy to set up.
Google
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Carina and the team were incredibly helpful, knowledgable, and clear about all details of a storage plan with them. I felt like me and my things were in good hands, in a safe, practical facilty. Pricing plans were great too. I'd highly recommend.
Google
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Carina from the Maidenhead branch was absolutely amazing and helpful
Google
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Carina was absolutely fantastic - so patient & super helpful. Thank you for your help.
Google
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Amazing service from carina, very competent.
Google
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This place is awesome and Carina on the front desk was so brilliant - she made it so easy and was so helpful
Google
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I had a great experience leaving my belongings at Shurgard Maidenhead. The customer service was excellent, and Carina was exceptionally helpful and friendly. Moving and storing your things can be very stressful, but having someone who takes the time to explain each step and is genuinely kind made all the difference for me today. :)
Google
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Over 3.5 years in store with LoknStore, now Shurgard, the service has been excellent. The staff are all equally excellent. I am very happy to make this recommendation and trust your experiences will be the equal of mine.
Google
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I can't say enough about how exceptional Carina from Shugard is. Her assistance was invaluable, and she went above and beyond to help me. Her professionalism and kindness truly stand out. I would give her more than 5 stars if I could—she's simply the best!
Google
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Chloe and the management team at the Maidenhead branch were just fabulous. They were accommodating, helpful and just all-round great people to deal with. The storage was just what we needed, was cost-effective, easily accessed and made a challenging period just that little easier.

Not often you get such a fantastic team so thank you.
Google
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Carina in maidenhead brach was great, helpful and funny!
Google
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Carina was delightful to deal with. Excellent manner and very helpful.
Google
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I used lok'nStore to help store my belongings whilst I moved home. the facility has easy access and they also sell good quality boxes and packing materials which came in very handy! The staff are are very friendly and helpful, big thank you to Carina and Chloe who helped me get everything sorted!
Google
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Really great facility. Incredibly friendly staff. Big shout out to Ben and Chloe. Needed some flexibility and they couldn’t have been more helpful. Thank you!
Google
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Ok
Google
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Very well-run, convenient, clean storage, with helpful staff and reasonable prices. Easy parking and within reach of Maidenhead station. We will definitely use them again if we need storage.
Google
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Really nice, helpful and reliable not only the manager but also all the staff, actually there were some issues happened from my side, they were very patient and friendly to help with issue, also answered the questions which cannot be better. So many thanks for the joyful storage experience.
Google
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Very friendly staff, everywhere is spotlessly clean, and easy access. Will definitely keep recommending 😀
Google
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Pure perfection
Google
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Google
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Google
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Thanks so much to Ben for your help. Can’t recommend Lok’nStore Maidenhead enough; very accommodating and helpful and also flexible with checking in and out. I’m a repeat customer and I’m sure I’ll use you again at some point. Thank you!
Google
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Amazing customer service. Stephanie was brilliant. Everything was explained on point. Quick in responding to emails
Google
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Nice staff, welcoming and helpful. Good clean and well-maintained unit.
Google
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Rented 2 units over the past year and been of great help. Units and building is always very well maintained and staff are always on hand to assist where needed. Ben has been particularly helpful throughout. Highly recommend.
Google
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Thank you for the great service! Especially Ben that is always so helpful.
Google
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Absolutely amazing service! Stephanie is amazing and so helpful and so caring
Google
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Great service and special thanks to Ben for being so helpful throughout our rental. Always there to help with any queries and great customer service. Have to say the whole team really are great and are always so helpful.
Google
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I like this storage place. It's really flexible with your check in & check out date.

It also gives you that good flexibility on the storage unit size, you can book the room and when you actually arrive and you think the unit size is smaller than what you expected, then you can request for a size up.

Ben and one lady at the reception were very friendly. Made me think that Maidenhead has good amount of friendly people.