Shurgard Bromborough customer reviews

Helpful, friendly staff. Made the process of choosing a unit very quick and easy. Unit is clean, tidy and well maintained and trolleys provided for convenience

Matt was brilliant. Would 100% recommend

Excellent service from Gary & Matt. Overall Customer service is excellent and Sign up was so easy. Storage facility is spotless and means of access is perfect

Matt helped a lot and made me feel very secure with my choice to store my belongings with the company. He was very helpful and informative. Thank you Matt

Matt was absolutely brilliantly helpful! Would recommend fully!

Great facility, always clean and tidy. The staff in store couldn't do enough for me. Very good prices and the service from matt was excellent from start to finish. Highly recommend

Matt has been very informative and helpful both some heavy items we had.
Highly recommend

Good facilities and pricing

Used the bromborough storage units since they opened, friendly staff, good prices would definitely recommend this place for storage

My first time renting storage prior to a house move. The online form was simple to use, with all storage units advertised with useful pictures to gauge size. Got the price immediately compared to other well known storage providers who will only take your details and then call you. This way, I was able to book and pay the night before I needed to use it. On arrival I was greeted by Matt who finalised the paperwork (ID check) before showing me where my unit was and how to use the facility. Matt was great, friendly and was able to answer all my questions. I came back the next day with my first load and was greeted by Gary, who again was friendly, making sure I knew what to do. Customer service really was fantastic. I received a follow up call a few days later to make sure I was happy with the unit and given the option to either up/down grade if needed. The unit and indeed the whole facility is clean as a whistle. The only very minor gripe I had, which is a me problem rather than a Shurgard problem is that it’s not 24/7 access. In my rush I saw 24/7 mentioned, but that is the units are secured 24/7, not accessible. However Gary went through the opening hours with me so no issue there. I would heartily recommend Shurgard to anyone who needs storage.

Top gents, best storage about

Great service

Great - brand new storage facility . Made better by the staff; Gary, Matt and Chris, who are always a pleasure and helpful with anything anyone needs and are all incredibly knowledgable.

Friendly and very helpful staff.
Storage unit is easy to find and very spacious.
Perfect location also.

Visited the store today and left with an amazingly well priced unit. Staff were all super helpful, especially Gary who took the time to show me around the building and the different storage lockers. I'd highly recommend this company to anyone :)

Highly recommend! Very transparent pricing, easy to find what you need online and many different sizes of container to pick from. Super clean, really attentive helpful staff, and great accessibility. They provide moving trolleys for bigger items, lift access, and large bays you can easily open and close yourself when you need to move larger heavier items.

Excellent friendly service. Very helpful staff. Clean, well appointed building with great access

(Translated by Google) Staff were excellent

(Original)
Stafi were excelent

Ordered unit online, went in and Chris and Matt were there,great lads,everything was explained and got to putting everything in the unit,got the £1 for first month's rent offer and they had a discount on boxes if you bought 5 or more which was good

Clean and spacious facility with hardworking staff

Matt and the team were great, showed me a unit and gave me a great price and the first month was only £1. Very nice, clean facility, would definitely recommend.

Fantastic store and great staff

Had great difficulty dealing with dodgy movers and the shining light that saved the day were none other than the staff at Shurgard. They were incredible, I was really concerned that I was going to have to upgrade to a larger storage space. The staff quickly swooped in and told me that the movers had made no effort to actually fit my stuff in the space. The following day after 30 mins or so I had doubled the space I had to work with! Thanks again to the brilliant staff for being so helpful and supportive!

Excellent service and facilities (3 loading bays with close lift access). Very competitively priced.

Drove passed here after shopping and just happen to remember it when I needed storage. Chris was very welcoming and told us straight away about the cheap prices and after no time at all, we had a space big enough to store what I needed. He was very professional and easy to sign up with. Would highly recommend if you are looking to store things but don't need a shipping container.

Went and seen a unit today and was helped by a wonderful lad named Gary, was very happy to show me all the different sized units (I was sure what size I’ll need) and when I picked one he managed to cut me a deal on it to. Would recommend this place

Excellent Storage units, went in as needed to store furniture until after Christmas, staff were amazing and rates were reasonable and even got discount for 1st month, place was really clean so feel good about storing there. A*

Amazing team at the store!

Staff are very welcoming and facility is brand new, easy process of signing up and you can have a bargain £1 deal for a months rent, I also opted for the £2000 insurance and total cost for me to move in was £19 and very good pricing after the £1 deal.

The storage facility is very clean and tidy and Chris and Matt are extremely friendly and welcoming, they made a stressful day of moving so easy! Thank you very much both of you 11/10 service!

Brand new facility very happy .Chris and Matthew helpful and attentive.Been too busy to read all the contracts.See you before new year Eve.