Reviews of Shurgard Woolwich

Georgina Oppong 08-03-2025

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Thankyou Bret for setting up my app today.

Anett Kis 05-03-2025

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Mark was an absolute superstar helping out to get in to my first storage with Shurgard!

Sophia Imafidon 04-03-2025

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Thank you for your great service today Bret

Alessio Marcolongo 03-03-2025

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mary anderson 27-02-2025

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Wonderful staff team Brett and Mark were very helpful. Made moving units very easy. Will recommend to friends and family

Dan 27-02-2025

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Bret was amazing!

Birute Lukjanova 26-02-2025

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Thank you so much Bret , you’re a star!!!

isaac mensah 25-02-2025

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Pritam Gurung 24-02-2025

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Robin Byford 24-02-2025

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😃

Neil Littlewood 22-02-2025

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Fred was very helpful introducing me to my unit

Julie Pope 21-02-2025

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Jamie Chesbrough 20-02-2025

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Fred was very helpful in getting me set up in my unit and explained the process well.

Waad Jardess 12-02-2025

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Thank you for your great service today bret

Nik Acquah 02-02-2025

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Esther Iroko 02-02-2025

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Bret gave me really good service today

Listening Ears 30-01-2025

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Bret has been helpful and informative. We have signed up

Juan Alberts 30-01-2025

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Bret

Addy Ezeji 30-01-2025

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Thanks Bret for helping me with my app today

Steve Ikedieze 23-01-2025

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Mr Fred got everything sorted. Thank you

Kaamila Kammies 23-01-2025

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Friendly and efficient service, self storage facility well explained.

Olise Obi 22-01-2025

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Bret did an amazing job helping me with everything I needed with my storage. Thanks Bret

Joycelyn Tekoh 22-01-2025

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Bret gave me a good service today
I will definitely refer a friend to use your service

David Bishop 20-01-2025

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We’ve had a container for under a month now, initially we’ve encountered two problems, 1st one was Monday 13th, fire alarm was going off nearly the whole working day, being on the first floor we had no access, since 7am untill 1pm I was standing outside with Brett, which I will admit he’s an absolute asset for Shurgard, he was doing everything in he’s power to sort the faulty alarm out, protect him he’s someone that gets the job done. 👍🏼

2nd problem. The lifts was out of service on the 17th, two problems in one month, that wasn’t sorted until the end of the day, thankfully Fred was amazing & professional, reassured me the problem would be fixed & rest assured it was by 4pm.

The staff at Woolwich are incredible & should all be rewarded highly & looked after, absolute assets.

My problem is Shurgard is a huge company, yet the problems ain’t sorted like one, once a problem arises it takes management 1 whole working day, when in reality these should be urgent matters, should be fixed within 2 hours. if it wasn’t for Brett & Fred, I would of left and gone to another storage company. Protect them.

Kelly Arney 20-01-2025

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Bret has been a fantastic help since renting a storage container. He is always very friendly and approachable if we have any questions. Monday 13th January he stood outside for hours waiting for the engineer to come to sort the fire alarm out and was professional when dealing with customers throughout this situation even despite standing outside for 5 hours!!!

james pritchard 19-01-2025

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Fred was very helpful and obliging
Explained everything more than once so I understood ,he also manually showed as how things work.
Explained all paperwork and was genuinely very helpful and polite
A real credit to the company 👏

Bill Thomas 10-01-2025

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Fred was really helpful and helped sort out our problem very quickly.

Lucy Sanders 10-01-2025

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Really helpful staff and always available when you need them. Very convenient and saves so much space in my flat. Big thanks to Fred on reception!

Ankit kumar 09-01-2025

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adejumoke kuponiyi 08-01-2025

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Fred was very helpful would recommend 5*

riaa v (ItsVickss) 04-01-2025

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Farid has been such an excellent helper.
Polite & Very Understanding. He needs a raise in pay ASAP.

Ayeni Temmy 03-01-2025

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Fred was very helpful thank you!

Tamara Kartal 02-01-2025

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Fred and Clyde were amazing! Thanks for the great support.

Ian Noel 23-12-2024

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Was quick and efficient

BJ Bidokwu 17-12-2024

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I had an excellent experience at Shurgard Woolwich thanks to Brad’s exceptional service. He went above and beyond to help resolve my issues quickly and efficiently. Brad was professional, patient, and understanding throughout the process, making what could have been a stressful situation so much easier. His customer care skills are second to none, and he truly made me feel like a valued customer. I highly recommend Shurgard Woolwich, and a special thanks to Brad for his outstanding support!

Steven Wright 17-12-2024

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Great customer service. Easy to book and upgrade the unit as needed

Theoni Chandler-Dodd 16-12-2024

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Fred was great, and we are happy!
Thank you!

Lolade Ibikunle 15-12-2024

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Thanks Badmus for all your help. You were fantastic.

augusta cesar Gugu 14-12-2024

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Thankyou Bret for helping me aetup my automatic payments today!!

Soubhik Ghosh 14-12-2024

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sleepless mi 14-12-2024

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Bret - great service. Extremely helpful and kind

Tamaraemi David Teibowei 13-12-2024

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Awesome assistance and support from *staff Fred. He so helpful and made our day.

Avenel Ebelthite 13-12-2024

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Jennifer Egharevba 13-12-2024

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Fred was very helpful when I needed help

Terry Chen 11-12-2024

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Decio Cuyela 07-12-2024

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Excellent Service nice Staff Fred really helpful.

morad abboumorida 07-12-2024

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Fred was extremely helpful and made the process of renting a storage unit seamless. He was knowledgeable, friendly, and went above and beyond to ensure everything was taken care of. Highly recommend!

Sarah Brooker 20-11-2024

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