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  5. Shurgard Watford customer reviews

Shurgard Watford customer reviews

113 Bushey Mill Lane Watford WD24 7UX
01923 9160 80
Office: closed now
Access: open until 23.00

CUSTOMER REVIEWS

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(4.7) based on 180 reviews
Date
Platform
Rating
Feedback
Google
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Great service and affordable prices.

Very happy with the overall care and support. Thank you John.

KR
Google
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Staff in the store who helped me moved in were very professional and very good Thank you
Google
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Very helpful staff Mandy, Phoenix and Klaudy thank you
Google
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Google
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Such helpful people who help to run this Storage Unit, polite couldn't be more helpful, I would definitely recommend Shurgard for all self service .
Google
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Google
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Sam is really helpful. Good access. Secure units.
Google
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Sam, the manager here, is literally a legend. The best storage (because of him) ever.
Google
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I use shurgard every day it is easy to get to and the member of staff is always helpful.
Google
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Very good service
Google
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Super helpful & direct to point
Google
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Google
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Excellent and professional
Very accommodating
Google
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Excellent customer service provided by Samuel
Google
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Needed a storage for a short period. The application process was quick and easy. The staff is polite and professional. Storage cancellation was also quick and easy. Remaining days are refunded. Will use them again. Recommended.
Google
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Samuel at shurgard Watford was professional and dealt with our storage needs promptly, offering a great service.
Thank you
Google
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Samuel was very polite and helpful
Google
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Very good and helpful.Thank you
Google
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Samuel was excellent with helping to decide which storage unit to have.
He explained everything really well.
Very friendly, polite and really easy to talk to. Just such a lovely guy 👍🏼
Google
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Amazing facilities, access hours early to very very late midnight or so. Secured place. Great customer support and advise by Sam the staff i met on site. Easy to get to from M1. Thank you, will be back again when needed inshAllah.
Google
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Samuel was a great help. I don't know what position he is but he needs to get a pay rise and a position change to management. What an absolute pleasure to deal with and very informative!
Google
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Very helpful and polite
Google
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Google
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I visited Shurgard in Watford and was treated so well and respectfully and so helpful by the manger Samuel a really special guy.
Google
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Samuel was a brilliant help when we needed to store our belongings while moving house. Very friendly, provided a helpful tour and answered all my questions. Also got us a great deal. Quick, easy and affordable storage. Would definitely recommend here!
Google
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My Mum has had a unit here for such a long time (since it was A&A) and since she moved into a care home I've always dealt with Samuel. He is the most helpful, friendly, chilled out person I've ever dealt with. I don't go in often but he always remembers me and he always goes above and beyond to try and fix whatever problem I have (such as Mum losing her keys due to dementia and the locks needing to be drilled off!). Highly recommended!
Google
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My wife and I returned to Watford Shurgard after having used it some years ago when it was run by a previous company. The facility was still good value and easy to navigate, but the icing on the cake this time round was Sam, the customer service person who was absolutely brilliant. Sam was polite, friendly, efficient and gave us huge confidence that storing our goods would be the easy, convenient and secure choice. An absolute credit to the company.
Google
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Sam was a great help, very knowledgeable, would store again
Google
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Sam is really helpful in store and goes the extra mile. Really professional
Google
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Would highly recommend to anyone looking for a self storage solution! The customer service is impeccable; I was helped by Samuel, who is very professional but also has a great sense of humour.
Google
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Sam is and exceptionally friendly and professional man, couldn't have been more helpful if he tried and made the whole process actually quite enjoyable. Recommend this service and this man in particular highly!
Google
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Samuel was very helpful and friendly. He manage to solve my query to my satisfaction very quickly. It is much appreciated. Thank you Samuel.
Google
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Samuel was of great help and assisted with a slight issue that occurred. Will most certainly use Shurgard’s service again.
Google
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Sam has been a real pleasure to deal with whilst using shurgard for temporary business storage solution.

He was always on hand to help.

Recommend them highly.
Google
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I have been a customer since 2015 when it was AA self storage and it has recently changed to Shurgard. Samuel has been an absolutely angel to deal with all of these years. So friendly, helpful and accommodating! I wouldnt look anywhere else to store my belongings. Thank you so much Samuel for all you do for me!
Google
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Jerome was able to sort our storage quickly efficiently and also suggested how we save money. Thank you so much Jerome. Hassle free storage.
Google
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Samuel was 5 stars
Google
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Samuel is very helpful!
Google
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Helpful, friendly help from Samuel. First time set ip and it was super easy! Thanks
Google
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Served by sam 10/10 service very helpful recommend to use him every time.
Google
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Samuel has been really courteous and polite throughout the process and understood the requirements really well and helped accordingly. Would highly recommend anyone looking for storage solutions.
Google
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Samuel was a pleasure got few boxes from him.
Google
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Samuel is great !
Google
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Fantastic service from Jerome
Google
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Jerome was really helpful and explained all my questions in detail so I can make an informed decision . Thank you ,Jerome ! Will be happy to use Shurgard services
Google
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The best service I have received in any storage place. Jerome and Sami are extremely helpful and were a pleasure to deal with. Would throughly recommend
Google
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I had to supplement my previous review after being dealt with by Samuel. What a gem! Polite, courteous and extremely helpful. A credit to the company.
Google
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My partner and I received excellent service from Jerome who was extremely helpful and professional and put us at ease. He went above and beyond in following up with us and ensuring we were aware of all the relevant information. It is our first time using Shurgard and will definitely use it again!
Google
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Jerome was extremely helpful and tried his best to get me the best storage deal possible. Very friendly indeed. Thanks for doing your best.
Google
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Excellent customer service, Samuel and Jerome offered excellent customer service.
* Promotion conditions.


Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets
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