CUSTOMER REVIEWS

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(4.9) based on 111 reviews
Date
Platform
Rating
Feedback
Google
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Excellent service by Adil and every bit of information I required.
Google
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I’ve had a great experience with Shurgard in Tottenham (Garham Road). It was my first time using a storage company, and everything went super smoothly. I’ve been storing my things there since November, after moving out and needing a place to keep big items like beds, wardrobes, kitchen stuff, and more—things I couldn’t take with me at the time.

The booking process was easy—I just walked in with my documents and the team helped me sort everything out quickly. The staff are amazing, always helpful and friendly. Big shoutout to Adil, who recently helped me move into a smaller unit when I didn’t need as much space. He made the whole process simple and stress-free.

The place is clean, secure, and easy to access. There are plenty of trolleys, and I’ve never had any issues getting to my unit. Pricing is fair and everything was clearly explained from the start—no hidden fees.

I’m still using the storage and would definitely recommend Shurgard to anyone looking for a safe and reliable place. The only thing I’d suggest improving is the app, but overall it’s been a great experience!
Google
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Slick, easy to access, secure, Adil friendly helpful and efficient
Google
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Mens, gave me an excellent experience and 100% customer service. She is very professional and polite and would recommend shurgatd to all my friends.
Google
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Super friendly and helpful. This place is clean and still new
Google
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Staff are friendly and helped me out when I had an issue with my unit. Good experience so far.
Google
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Very clean and easy to use space. Super helpful walkthrough from Adil and Alex
Google
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Alex and Adil were very helpful and friendly, got what I needed thanks
Google
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I found the process of signing up to a Shurgard storage unit straightforward and easy with the support of the member of staff who dwelt with me on the day. I would strongly recommend the service and the storage Tottenham to my friends and family who may be looking for one as the pricing is affordable to me.
Google
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Top notch customer service from Mena and Alex
Google
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Adil was great in helping me set up
Easy to access
Their access hours are way better than other storage units I’ve used
Google
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Thanks to Adil & Alex. They were so nice n kind! The storage is clean easy to access n safe! .
Google
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Visited Shurgard Self Storage Tottenham to assess potentially rent storage space.

Firstly, I was so impressed with the customer service. When I arrived Adil was kind enough to acknowledge me, even whilst dealing with another customer. He apologised for the delay in serving me, which was even that long a delay. Whilst waiting I was listening to how Adil was communicating with the customer in front of me, I could see they were very happy and why? Because his manner, communication skills and knowledge was exceptional.

Then my turn came, any doubts about rent was cleared after talking to Adil. Please trust me I am experienced at renting storage and I have over 30 plus years of customer facing experience in some of the worlds biggest private companies and I was blown away with Adil’s execution. Adil explained how everything worked, showed me around the facilities, answered more of my questions.

A company is only as good th people it employs. You can have great facilities but you also need great people and that’s what experienced with Adil at Shurgard Tottenham. To concluded I ended up rents two units just now, thanks to Adil and Shurgard.
Google
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We have received an excellent service , from Adel . He showed us around , how to access the building and we checked different sizes of the unit . Many thanks to Adel for his help .
Google
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I was attended to by ADIL he was very polite and gave me time to ask any questions I had and with this being my first time renting a unit I wasn’t sure of what to expect, he made the process very easy took me round the premises showed me everything I needed to know, it couldn’t have been any easier, this branch is highly recommended
Google
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Google
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I had a fantastic experience renting a storage unit at Shurgard, thanks to Adil. He was extremely professional, welcoming, friendly, and polite throughout the entire process. Adil made everything easy and straightforward, ensuring I had all the information I needed. His excellent customer service truly stood out, and I would highly recommend Shurgard to anyone looking for a hassle-free storage solution. The facilities were very clean and the office was warm. Thank you, Adil!
Google
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Adil was kind and attentive. The place looks decent, new and secure. I recommend this place 👍🏼
Google
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Resolved queries quickly and efficiently.
Google
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Amazing place and service. Plenty of storage option and great for students. Thank you to Adil for his time and patience
Google
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Alex has successfully arranged found me a storage unit on the same floor as I required a smaller unit to accommodate my items.

Review for management- small units requires inside lighting please.

Alex and Adil have always provided outstanding service.

The service was exceptional,
EmpressT.
Google
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Adil was helpful and went out of his way to help us
Google
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Adil was an amazing help went out of his way to help me move in and he could see I was so stressed out about moving from the shuguard in Basildon to London. Thank you Adil!!!!!
Google
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First time coming here and was served by Adil his service was amazing!
Google
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Moving in was made so easy with Adil helping me, giving me all the guidance and information I needed. Very helpful and I am very satisfied with his help.
Google
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Adel was very helpful in showing the units I was interested and the process for using Shurguard.
Google
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Henry was fantastic to speak with. Helped us get all set up and moving in the same hour!
Google
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Mena is very kind and helpful. Had a lovely experience with her and she will do nothing but assist in the best way she can. Will not forget what she done for me. 👍☺️
Google
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My experience was very pleasant I was assisted by Mena who took me around showed me different size units. Mena was very helpful with information I needed as this is my first time renting out a storage unit. Very happy customer Mena was very patient throughout this whole process. I was further helped by Adil to complete my rental they are lovely the both of them happy and smiles. Thank you
Google
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Amazing storage and great prices
Google
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Well planned facility with an app to promote security and ease of access
Google
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Alex and mena were amazing and explained the process very well, very welcoming and patient. I would recommend to anyone storing here
Google
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Alex was very helpful, he explained everything clearly and would definitely recommend
Google
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Alex was lovely and super helpful!😁
Google
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5 star service by mena
Google
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Professional service by mena
Google
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5 star service. Mena was really helpful!
Google
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5 star service by mena
Google
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Mena provided great customer service
Google
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Adam Mena Tarjae were all amazing
Google
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Google
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Good customer service,very organised. The app is very easy to use,and the place is very neat
Google
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Very smooth moving in thanks to MENA who’s a helpful polite staff member there. Another point is it’s very affordable too and be assured it’s safe as each floor and door is only accessible by using your shurguard app which gives you that extra reassurance. Hands down the best storage company I’ve used to this day.
Google
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Very safe and secure places
Google
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Great costumer service !
Google
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Google
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Smooth and pleasant moving my belongs, the staff has been efficient, informative and responsive. The space in Tottenham is new, big doors and elevators, clean and tidy.Thank you!!!!
Google
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Big thanks to Sayhan and Mena for their help setting me up - great service and very easy and quick!
Google
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Quick and easy move in.
Google
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