CUSTOMER REVIEWS

  • true
  • true
  • true
  • true
  • "half"
(4.7) based on 408 reviews
Date
Platform
Rating
Feedback
Google
  • true
  • true
  • true
  • true
  • true
Matthew is very helpful great service highly recommend for storage clean area and easy access
Google
  • true
  • true
  • true
  • true
  • true
Darren, Matthew and Daniel are such a great and helpful team. I have been a Shurgard customer for many years and everytime have any issues with my unit, these guys resolve the issues super fast. They genuinely care about the unit holders and they bend over backwards to help out where they can
Google
  • true
  • true
  • true
  • true
  • true
Great service from Matt and Dan? Lovely people
Google
  • true
  • true
  • true
  • true
  • true
Henry, Darren and Sam are friendly and professional. I got the storage I needed very quickly.
Google
  • true
  • true
  • true
  • true
  • true
A*** Darren and team are fantastic
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Matthew was brilliant
Google
  • true
  • true
  • true
  • true
  • true
Seamless onboarding, excellent process
Google
  • true
  • true
  • true
  • true
  • true
Rented a unit here. Anthony provided great service and answered all my questions.
Google
  • true
  • true
  • true
  • true
  • true
Darren and Matt very helpful
Google
  • true
  • true
  • true
  • true
  • true
Danle he is very good man
Google
  • true
  • true
  • true
  • true
  • true
Excellent Customer service at the South Croydon Branch. Daniel was incredibly knowledgeable, informative and helpful. He made it an easy process for me to set up my unit and I was very happy with the service he provided. Thank you very much 😃
Google
  • true
  • true
  • true
  • true
  • true
The staff made it so simple I'll give the Experience was 5 star.
Google
  • true
  • true
  • true
  • true
  • true
Great customer service, lovely on the phone .
Thank you for the help Damon!
Google
  • true
  • true
  • true
  • true
  • true
Very friendly and great service Nicola was a great help and very informative thank you team!

Kind regards,
Dilan
Google
  • true
  • true
  • true
  • true
  • true
Nic was really helpful and polite
It was nice
Thanks Anthong
Google
  • true
  • true
  • true
  • true
  • true
Excellent service with Nic setting up my unit. Thank you for answering my 100 questions. Highly recommend
Google
  • true
  • true
  • true
  • true
  • true
Damon was very helpful and with a cheerful voice. It was good to hear someone is happy talking to customers.
Google
  • true
  • true
  • true
  • true
  • true
Mr.Damon gave me an excellent service over the phone to make me a new customer of Shurgard Tottenham branch
Google
  • true
  • true
  • true
  • true
  • true
Nic
Very helpful young lady
Google
  • true
  • true
  • true
  • true
  • true
Great service, clean units and just what we needed
Google
  • true
  • true
  • true
  • true
  • true
I use the parking facilities (after working hours) whenever I visit family on Brighton Road, CR2.
Google
  • true
  • true
  • true
  • true
  • true
I'm so grateful to Nic for helping me with my issue today at Shurgard South Croydon, I could not thank her enough and wanted to leave a review to let everyone know how wonderful she and the rest of the staff are here at Shurgard. The professionalism, cleanliness and help from the staff here make this one of the best Shurgard locations in the south in my opinion. Thank You!
Google
  • true
  • true
  • true
  • true
  • true
I’ve had a great experience booking my storage space with Damon.

He was extremely professional, approachable, answered all my questions, and made this a very easy and positive process.

Thank you!
Google
  • true
  • true
  • true
  • true
  • true
Made enquiries on Sunday and was very pleased with the service and information provided. Georgia was friendly, helpful and knowledgeable of the facility.
Google
  • true
  • true
  • true
  • true
  • true
Damon was very helpful while booking my storage unit.
Google
  • true
  • true
  • true
  • true
  • true
SCCA is a registered charity and needed a small storage but we were treated as VIP customers by Damon. We appreciated his professionalism. It was a very positive experience.
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Excellent service from staff. Georgia was exceptional
Google
  • true
  • true
  • true
  • true
  • true
Very well taken care of by Georgia. Very clear information and booked in quickly even though it was for another branch. 🖖🏾
Google
  • true
  • true
  • true
  • true
  • true
Georgia was fantastic explained everything perfectly and answered all my questions. Thanks Geogia.
Google
  • true
  • true
  • true
  • true
  • true
Just met Damon at Shurgard South Croydon office, he was fantastic in showing the storage unit, clarified several questions calmly and effortlessly completed all the paper work. It was a super experience dealing with him.
Google
  • true
  • true
  • true
  • true
  • true
I would like to say thank for Georgia for helping me.
Google
  • true
  • true
  • true
  • true
  • true
Damon, Rory, Georgia, Nick were all amazing and so lovely!
Google
  • true
  • true
  • true
  • true
  • true
Damon was very helpful. An asset to the company
Google
  • true
  • true
  • true
  • true
  • true
I called in to check how much it was to store with you guys and got a good sorry I mean exallent customer service from nic she is the best customer service provider and I give her my 5 stars 🌟 thank you so much.
Google
  • true
  • true
  • true
  • true
  • true
I was attended by Georgia.
Google
  • true
  • true
  • true
  • true
  • true
Very polite and very professional
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
NIC…was extremely lovely & assisted me to collect some items from my storage unit. She was very professional, kind and understanding as I have Claustrophobia I REALLY appreciated her support today :)
Google
  • true
  • true
  • true
  • true
  • true
Great experience Damon and Rory were life savers really helpful 10/10 would recommend
Google
  • true
  • true
  • true
  • true
  • true
Went in today to get a feel of the sizes of the units. Only needed a small one but Georgia (hope that's her name) showed me the small and the larger one and was able to give it to me the larger at a fantastic price. Great service great price. Happily signed up there and then

Thank you.
Google
  • true
  • true
  • true
  • true
  • true
Excellent customer service, staff were able to give advice on type of storage would best meet our needs. Overall, a positive experience - I would recommend.
Damon and his team were very helpful and professional, and being able to visit the site to view the setup on a Sunday was a bonus.
Google
  • true
  • true
  • true
  • true
  • true
Good service and no messing about.
Google
  • true
  • true
  • true
  • true
  • true
Georgia was extremely polite and helpful
Google
  • true
  • true
  • true
  • true
  • true
rory and damon were very helpful
Google
  • true
  • true
  • true
  • true
  • true
I’ve received great service from everyone in the office at Shurgard South Croydon and helpful advice when I needed a bigger unit, which happened to be offered at a special price at that time! Thank you.
Google
  • true
  • true
  • true
  • true
  • true
Today I spoke with Georgia she was so helpful, broke everything down for me so well!! This has made my move so stress free, quick easy and efficient, thank you again Georgia
Google
  • true
  • true
  • true
  • true
  • true
Rory, Matt and Adam went well beyond the call of duty and were incredibly helpful, even preparing the cardboard box for me and giving me some useful tips and advice, so thank you Shurgard South Croydon
Google
  • true
  • true
  • true
  • true
  • true
Rory Adam and Sue is great. Appreciate for their kind support 😊