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Shurgard Romford customer reviews
CUSTOMER REVIEWS
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Google
Good and nice friendly staff, jack and Shona
Google
The facilities are really good and secure. Jack and Shona are a good team. Patient and friendly. Good energy.
Google
The customer service at the Romford branch has been great from Shona and Jack
Google
Best storage I've used so far, process and access it straight forward. Staff is amazing and very helpful with any problems.
Google
Shona and Jack were amazing and helpful
Google
Google
First month free,then five times as much
Google
Excellent service by Abid! He explained everything to us very clearly and showed us around on how to get in and out.
Google
Does what it says on the tin
Google
Shona....Good job , thank a lot, perfect on all levels . Romford branch is the best (shona) so Happy. Mr M.Adeniji .
Google
Charley and Abid were exceptional, informative, friendly all with a smile on the face. They were open to my queries and made it a pleasant experience.
Google
Great experience today, wonderful staff, Charlie & Abdi were both amazing (I think that was his
name) non pushy sales would highly recommend.
name) non pushy sales would highly recommend.
Google
Shurgard always the best place for my business, my only complaint is they should receive items behalf of their clients from DHL/UPS, I am wasting all my afternoon for waiting them at the warehouse without doing anything usefulâŠ
Google
Abid was so helpful Will use this service again
Google
Great service. Visited the office to confirm my ID. Abid was very helpful, friendly and polite. Abid helped me to set up my Shurgard app access and talked me through the secure access set up. 10 out of 10!
Google
Avid excellent
Google
Great service my first time renting a unit and I was incredibly well informed and so comfortable talking to the staff and was given a show of where my unit was and how to access the building properly I was extremely grateful for how nice the staff the helped me was her name was Shona she was absolutely lovely and really helpful
Google
Google
I did appreciate both Abid & Shonaâs sincere client serving attitude, thank you.
Google
Google
ABID was very helpful .. Thank you highly recommended
Google
Shona dealt with me in the Romford site. A truly lovely, professional, kind, patient snd lovely lady. Because of her I decided to go with your company. A asset to you and her colleagues lovely people too. I'm very happy especially as it was daunting as a first time user of storage
Thank you
Thank you
Google
Google
Google
Great service ;) all explained well by Abid.
Google
Abid Was very helpful explained everything very satisfied
Google
Just the best customer experience in this store. I want to give a special thanks to Abid, the assistant manager in store for making me feel welcome and offering the best rates. His customer service was second to none as he explained all the details to me clearly and great to chat to. I will definitely be returning again to this branch. Excellent service 10/10
Google
Great service from Abid Hussain
Google
Exceptional service from the Shurgard team.
From the initial enquiry to arranging a storage unit all the steps were fully explained. Very helpful team over the phone and in person. Would like to give a special mention to Shona who helped with arranging my unit.
Keep up tye good work!
From the initial enquiry to arranging a storage unit all the steps were fully explained. Very helpful team over the phone and in person. Would like to give a special mention to Shona who helped with arranging my unit.
Keep up tye good work!
Google
Hi, I recently hired storage at the Romford Shurgard storage facility. I was served by Abid, who I have to say was highly professional, efficient and helpful. Great service all round! FG
Google
The Staff Abid and Shona were extremely helpful and friendly and explained very well and precisely the procedure and details. I was easily guided through the formalities. Superb experience.
Google
We reserved a 100sqft container and was assited by a young lady called Shona. Excellent customer service, Very helpful and informative. Definitely be using this self storage again ..
Google
Google
Great storage facility, everything straight forward. Amazing service, Abid was great, explained everything well, answered all my questions and was very friendly.
Google
Abid and Vilijana were very helpful, customer service was excellent and they guided me through every step with regards to my account. Thank you both
Google
Great location, parking available. Abid served me and answered all my queries. Very friendly Abid gave me good quote. Happy to recommend. Good job keep it up. Thank you
Google
Abid was very helpful.
Google
good service, very practical ððð
Google
Such a brilliant experience, from going in to get the unit to the day of our move - everyone we dealt with either in person or on the phone was friendly and kind. The app was such a smooth experience too, so easy to use and everything was perfect on the day! Highly recommend.
Google
Staff were lovely and everything was so straightforward.
Google
Very professional staff .scott
Google
So pleased with Scottâs help , really helpful and friendly showed me unit and put all my app on phone so Iâm ready to go
Google
Shurgard Romford is a very secure place to store your stuff. I had a great experience with everyone at the place, especially "Scott" who was very helpful, professional and a great guide for a first-time user like me.
The place looks very clean and secure. You use Shurgard's mobile application for entry from the main gate, to the elevator to your storage unit. Instructions given were very clear and simple.
You can access from 7am-9pm. I have paid £1 for the first month + £18 insurance + £14 for the key = £33.
The place looks very clean and secure. You use Shurgard's mobile application for entry from the main gate, to the elevator to your storage unit. Instructions given were very clear and simple.
You can access from 7am-9pm. I have paid £1 for the first month + £18 insurance + £14 for the key = £33.
Google
Friendly staff and very informative by your colleague terry
Google
Excellent from start all information provided very happy with the service
Google
Terry and Scott are great, always happy to go above and beyond. All areas are always clean and tidy. 5*
Google
I would highly recommend Shurgard Romford if you are looking for storage. They Shurgard has various units, clean, comfortable, easy access, great rates and secure.
The staff such as **Terry and Scott** amazing. They are extremely helpful, always pleasant and go the extra mile. Terry and Scott have been fantastic at an extremely difficult and challenging time for me. They are great ambassadors for Shurgard. FIRST CLASS SERVICE- I cannot thank you enough Terry and Scott.
The staff such as **Terry and Scott** amazing. They are extremely helpful, always pleasant and go the extra mile. Terry and Scott have been fantastic at an extremely difficult and challenging time for me. They are great ambassadors for Shurgard. FIRST CLASS SERVICE- I cannot thank you enough Terry and Scott.
Google
Great service from Terry and Scott as always,
Google
Google
I am in the middle of moving out of my current home and I needed a storage unit to place some of my items in the meantime.
Although I had contact with many companies, I decided to go with Shurgard.
On my move in day, I was met by Scott over at the Romford branch who helped me out a lot.
He talked me through the set up of my account on the Shurgard app.
He had also offered to take me to my storage unit which I accepted and helped me identify main points such as exits, lifts etc.
Having Scott guide me really put me at ease as someone who had never rented a storage unit prior to this.
I would highly recommend anyone who is seeking a safe, well maintained storage facility to use Shurgard.
Although I had contact with many companies, I decided to go with Shurgard.
On my move in day, I was met by Scott over at the Romford branch who helped me out a lot.
He talked me through the set up of my account on the Shurgard app.
He had also offered to take me to my storage unit which I accepted and helped me identify main points such as exits, lifts etc.
Having Scott guide me really put me at ease as someone who had never rented a storage unit prior to this.
I would highly recommend anyone who is seeking a safe, well maintained storage facility to use Shurgard.
