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  5. Shurgard London Euston customer reviews

Shurgard London Euston customer reviews

1 Stanhope Street London NW1 3FL
0203 650 3851
Office: closed now
Access: open until 23.00

CUSTOMER REVIEWS

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(4.7) based on 117 reviews
Date
Platform
Rating
Feedback
Google
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Smooth sign up with help of Mr Adil. Geat customer service.
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Google
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Amazing service, great communication and very helpful aproach from Annette made me feel comfortable and at ease while going through the process of renting the unit.
Highly recommend.
Google
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Brandon was super helpful and answered all my questions, helped me find the right unit and at a good price too :)
Google
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Nice staff, effective service. Annette is really patient and helpful with my Shurgard requests. :)
Google
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Brandon was really helpful. Great customer service.
Google
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Google
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Google
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friendly and helpful
Google
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Darren and Jamie is really helpful, really appreciate for them to help me sort out my issues. Hope Darren will have a nice holiday in Shenzhen!
Google
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Darren and Brandon were very helpful!! Thank you so much for making this process easy!
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Very nice experience. Great pricing and Brandon was extremely helpful and kind. Highly recommend, great prices as well.
Google
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Everyone at Kentish town branch was incredibly helpful and friendly
Google
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Very quick appointment and simple process Darren and Annette were really friendly and helpful. I’ve never used a storage unit before so didn’t know what to expect but their banter and well ironed shirts put me at ease. Will recommend!
Google
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Wonderful experience
Google
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I went into the Kentish Town branch last week and had a seamless experience getting the contract signed and submitting my ID. The front-of-house team was awesome and very informative. In particular, I was impressed by the professionalism and knowledge displayed by Brandon (who seemed to be in training). Michelle was able to answer any questions I had about the contract. Yashima was very polite and knowledgeable, and I recognized Alex as the advisor who helped me pick the best option over the phone. The team really supported me throughout the process from start to finish.

As for the actual storage process itself, this was my first time using any kind of self-storage, so it was a little confusing at first. I would suggest adding arrows or directions indicating where each unit is located, as I honestly felt like I was in a maze. Aside from that, my overall experience with Shurgard was great!
Google
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Super helpful!
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Thanks to Annette and Michelle for sorting out my transfer today …
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Michelle was very helpful I am happy with the way everyone has been there to help me with any questions I have had .
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Euston staff are very helpful and thank you Darren
Google
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Darren is very helpful!
Google
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Alex, Darren and Michelle was amazing. Thank you so much
Google
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Great Service From Alex and Annette
Google
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Daren at Euston is a too bloke, super helpful!
Google
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Modern, clean, secure and most importantly automated booking and entry system. When I needed a last minute solution it was done in minutes. Reasonable pricing. Received follow up service call to check all was well.
Google
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Great customer service by Darren! Kind and caring. Clean facility and easy in and out access.
Google
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They are kind:)
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Great customer service, was very easy to find a suitable storage room and security feels very good.
Google
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Google
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Used Shurguard today and superbly efficient. The Manager who met me there. Darren was amazingly efficient, helpful and fast. Wouldn't hesitate to recommend!
Google
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great experience, huge thanks to Darren who gave an excellent welcome and helped a lot.
Google
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Great staff, convenient location and access
Google
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Received exceptional service from Darren, he’s super nice and patient .Nice and clean place and security is top notch. I will recommend
Google
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Great customer service from Darren!
Google
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great service and a friendly attitude by Darren.
Google
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Thanks so much Darren ! Always a pleasure to see you.
Google
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Google
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Excellent experience, very friendly and helpful.
Google
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Very convenient for medium to long term storage, especially the 24 hour access. Good customer service - Darren is the best!
Google
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Darryl is friendly
Google
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Good service, good prices....
Darren was very helpful
Google
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Google
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Daren at the Stanhope street branch was very friendly and approachable and made the whole experience very easy. I needed a storage space for a long period of time and he accommodated to my needs and gave me the best offer. I couldn’t be happier with the convenience and service provided and hope to continue using the storage space for as long as needed.
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The friend in need! Fantastic experience and to know my stuff is easily accessible and safe with reliable people like Darren is comforting.
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