CUSTOMER REVIEWS

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(4.8) based on 648 reviews
Date
Platform
Rating
Feedback
Google
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Google
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Farid was very helpful and made everything seem easy.
Google
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Thanks a lot Samira for your kind help
Google
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Samera was great and v helpful
Google
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Very friendly staff. Samira explained everything in the easiest way
Google
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Semira has been a massive help she went above beyond to help us as her working hour . Please a pay rise for this lady or some type of appreciation because she made things easier for me
Google
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Samira was so very friendly and helpful when I needed to switch storage spaces. She quickly helped me find the right space for my needs, allowing me to transfer to the new space in under an hour. I'm very pleased with the service I had from her!
Google
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Samira is so helpful moving in was a dream
Google
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Semia very helpful
Google
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Semira was very helpful and the app is easy to use.
Google
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Samira was brilliant!
Google
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Semira very helpful and the storage clean and the app is easy to use thanks semira
Google
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Semira was fantastic :)
Google
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Excellent Customer Service by Semira
Google
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Great lockup, farad and semira were very helpful.
Google
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Semira was very helpful I’ve been a long customer and I’ve done a transfer to a slightly smaller unit and saved over £70 per month . I’m very pleased Semira was able to help me 👍👍
Google
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Farid was nice respectful and helpful
Google
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Thank you for the help Samira
Google
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Semira twice served and was an absolute pleasure 🩷
Google
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Semira has been very helpful set me up and store is super clean
Google
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Farid and Semira were very helpful in showing me the Shugrad app.
Google
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Samira and Farid were amazing. Was so helpful from start to finish.
Google
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Farid’s service was excellent ! He really made my move to Shurgard smooth sailing and fast. No complaints, would recommend :)
Google
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Semira has been excellent by provide me the way how the app work
Google
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Semira was fantastic! I was worried about keeping things in storage but I feel reassured
Google
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Very easy and strait forward. Samira was very helpful and helped us upgrade our storage unit and took her time when explaining the do’s and don’t
Google
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Semira at Herne Hill. Was brilliant. Brilliant customer service. Saved me money today. Fantastic. Needs a bonus if you do a scheme. Transferred my lock up to bigger unit with less money.
Google
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Farid and Semira where very good and patient.
They helped me with my payment and downloading the app. Thank you
Google
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Semira & Farid were very helpful with helping me with my move & settling in.
Google
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Semira has been very helpful to set me up and transfer me to a ground floor so easily and the app is very easy to use thank you
Google
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Great experience with Semira!
Google
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Semira was very helpful. Very happy thank you
Google
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Semira was super helpful with helping me set up a storage unit
Google
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Semira and Farid were very helpful
Google
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Semira was gentle and patient with me.
Google
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Samira was super friendly helpful and patient. The app access is a bit annoying especially if you have removal van men loading and unloading you have to stay with them and go up and down in the lift! Otherwise super place
Google
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Semira was super helpful and funny, she super informative and made my day :)
Google
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Semira was great!
Google
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SEMIRA IS SUPER STAR VER HELPFULL THANK YOU 😊
Google
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Semira has been very help full explaining how to use the app and the unit is clear and perfect thank you
Google
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Hi, I met Semira today who was very knowledgeable and helpful, thanks for her assistance
Google
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Semira was amazing helping me out!
Google
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Nice, clean, friendly check in service by Semira
Google
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Google
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Semira was amazing
Google
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I came into close my account as the prices had gotten extremely high. Semira was amazingly helpful and extremely friendly and got everything sorted for me in minutes. The 5 stars are for Semira's lovely customer service.
Google
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Very helpful staff, Farid made the whole registration process easy and took the time to show me around.
Google
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Very professional and helpful, Farid was a great help with the check in.
Google
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Shurgard in Herne Hill is the perfect place to have extra storage. Shown around by Farid who explained the app & security which is very easy to use. Everything here is so secure and clean. So happy I found this place. Still deciding on 65ft or 100ft. Prices are very reasonable. Hope to declutter quickly but also not stressed as it’s affordable to keep the unit for a few months whilst we sieve through our clutter !! Highly recommended. Thank you
Google
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I’ve had an excellent experience with Shurgard Herne Hill. The facilities are clean, secure, and easy to access, but what truly sets them apart is their outstanding staff. A special shoutout to Lewis, who went above and beyond to assist me. His professionalism, patience, and willingness to go the extra mile made all the difference. I’m so grateful for his help and highly recommend this storage facility to anyone!