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Self-Storage at Shurgard Hatch End

Shurgard Harrow customer reviews

3 Chantry Place, Headstone Lane Harrow HA3 6NY
Self-Storage at Shurgard Hatch End
0208 421 7770
Office: closed now
Access: open until 20.00

CUSTOMER REVIEWS

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(4.7) based on 485 reviews
Date
Platform
Rating
Feedback
Google
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Google
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Thank you, all the staff was very friendly, thank you especially Nadia, who showed me everything and told me how to use the app correctly
Google
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Fantastic. Perfect customer service by Nadia
Google
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Many thanks to the manager Reon. One of the best experiences I have had recently
Google
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Reon and Palak helped set up the app for me. Extremely profesional
Google
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Brilliant advice and helpful staff
Google
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Palak was very helpful and was able to guide me through the process. Thank you
Google
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Palak is very helpful regarding setup app.
Google
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I’ve taken the locker Nadia provided the service. It’s quick and easy really helpful
Google
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I had the pleasure of meeting a wonderful little team in Harrow Shurgard. Nadia was assigned to me and was very helpful and patient with me and all my needs. I will be using their services long term for sure. Thanks again x
Google
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Very helpful and good customer service, specially thanks for Nadia very good customer service
Google
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Very helpful ..great
Google
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Thank you to Nadia and Palak for being so kind and helpful.
Google
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Today, my uncle booked a unit, and when we tried to move in, the app wasn't working on his phone. Thankfully, Nadia stepped in to help us multiple times, going in and out. We were really impressed with her customer service. My uncle offered her £20, but she kindly refused, saying she was just doing her job. A huge thank you to that dedicated lady! Even though she was busy with other customers, she still took the time to assist us. She deserves more than five stars!!!!
Google
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Great experience with Nadia, knowledgeable, friendly and efficient.
Google
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Google
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Palak is lovely lady she is helping regarding of app and how to us it. Store manager is reon also helpful.
Google
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Google
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Helpful, courteous, eager to answer questions and Reon made it easy for me
Google
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Very good customer service from Palak will recommend her services to anyone
Google
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Nadia was very helpful.
Google
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Nadia was very helpful and stayed late to get me signed in and set up for the weekend. Great experience. Thank you !
Google
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Excellent customer service from very friendly staff ! Grateful especially to Palak for going above and beyond today !
Google
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Reon was very helpful, and patient and very customer service oriented.

Great!!
Google
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Nadia was great help thank you very much
Google
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nadia was very great help along with her colleagues was happy to show multiple different storage units and sizes so we see what suits us best
Google
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Nadia was very helpful!
Google
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Nadia was very helpful and informative. She made the process seamless
Google
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Fantastic service!  Nadiya was extremely helpful, providing all the information I needed about storage and parking. She was kind, professional, and made the process smooth and easy. Highly recommend!
⭐⭐⭐⭐⭐
Google
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Nadia very helpful and understanding
Google
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Palak and nadia give good customers service.
Google
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Nadia is a great receptionist.She is friendly, helpful, and always welcomes everyone with a smile. She works well and makes things easy for visitors.
Google
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Great customer service from Palak!
Google
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I am extremely happy with the personal service given by your staff namely Ms Nadia. She is very friendly and customer oriented . What an exceptional service !!
Google
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Palak provided amazing customer service. She explained everything clearly and gave good advice
Google
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Nadia was very helpful and professional.
Google
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The staff here are super friendly. Especially Palak and Reon. They helped me move a disabled man's goods. Thank you
Google
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There was a good place to store your stuff the service was also fine I ask for help to Miss palak and she is so helpful from beginning to the end of my contract she understand me each and every thing in a detail. Thank you all especially miss PALAK. Thank you
Google
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Nadia was excellent and very helpful, highly recommended. Thanks!
Google
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I was assisted by Palak and she was extremely helpful and patient .
Google
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Helpful, friendly, thorough and knowledgeable staff.
Google
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The team member named palak help and assisted in a very nice way.
Google
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Good Services. Good behaviour staff Mrs. PALAK.
Google
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Excellent service from Palak. Quick and efficient. Friendly and very professional
Google
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Palak give good information.
Google
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Nadia tank you very good
Google
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Nadia is doing good service.
Google
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Nadia provided exceptional service at Shurgard! She was professional, patient, and incredibly helpful in finding the perfect storage unit for me. She explained everything clearly, making the process smooth and stress-free. Her attention to detail and friendly attitude made a huge difference. Highly recommend Shurgard—and Nadia—for top-notch service!
Google
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Nadia was great! Very friendly. Thank you 😊
Google
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Palak was SO VERY HELPFUL. She helped me to sort everything with no stress. She is the best at customer service and finding solutions.
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Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets
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