CUSTOMER REVIEWS

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(4.7) based on 959 reviews
Date
Platform
Rating
Feedback
Google
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Google
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Tim's assistance was excellent. Brilliant customer service .
Google
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Professional and friendly staff.
Tim helped us and explained everything in detail, really Professional.
Google
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Got served by Tim, very helpful and easy to explain all in details. Quick and efficient.
Google
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Tim was so helpful and explained how everything works really well and answering every question. Really good service!
Google
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Nice functional and the staff is very friendly
Google
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I had come in store to get a name change on account and Fred was very helpful and friendly. Process was fast and very efficient
Google
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a very satisfying experience today for first time storage renter, Tim was v clear and helpful!
would recommend.
Google
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Tim was very helpful highly recommended
Google
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Very helpful
Google
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Tim was friendly and super helpful getting my storage unit sorted. Thanks!
Google
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Amazing place!
Google
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Google
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I just want to express my sincerest thanks and gratitude to Badmus, who has been incredible today. He has exemplary customer service skills and compassion. It is my first time to use Shugurd services and I was so apprehensive as you can, doing something for the first time. He explained everything so well and the entire process was seamless. Shuguard are so blessed to have such an incredible, very professional, very caring individual. Thank you so much indeed, Badmus, for being excellent at what you do. Sincerest thanks and gratitude once again. God bless you abundantly.
Google
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Yash is a perfect representative for your company very nice and helpful
Google
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Google
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Badmus, great service!nice and clear instructions!
Google
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My second time visiting Shugard in Deptford, very straightforward and insightful! Thanks to Badmus!!!
Google
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This is my second time using Shurgard and the service has been amazing as always. A special shout out to Shaks who managed to get me a really good deal! Thanks so much!
Google
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Really great service, we have been with Shurguard in Deptford coming up to a year! We upgraded today to a bigger storage unit and got an A class service from Badmus and Fred
Google
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Google
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Badmus and Tim were super helpful and welcoming. They made the whole thing very easy
Google
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Badmus and Tim were extremely helpful and made the process of moving in our storage and absolute breeze. Thanks guys
Google
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Fred at Shurgard Deptford has displayed excellent customer service skilled whilst processing a storage unit for the family. Highly recommended location.
Google
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Wow! Having had a unit here for 6 years, i think it’s about time i sang your praises. Excellent location, bit above all 5* service from Tim, Matilda and Badmus. Do what ever you have to to keep these amazing people.
Google
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The staff at shurgard deptford are top notch. Badmus was very patient and understanding with my many questions. He explained all the details and procedures carefully. Badmus is the guy to look for when going to shurgard deptford.
Google
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Shurgard Deptford staff are amazing. Badmus was so helpful with setting up the app for me. I'm not great with technology so it was a massive help. The guys there are superb also.
Google
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I had an incredible experience with Badmus and Fred, they are very helpful and always really posit Ive! The storage is great too and great location. Highly recommend!
Google
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Tim has provided excellent customer service to help us with our unit, the customer service provided was excellent. He's a real asset to Shurgard and provided a very simple and thorough explanation for me. I've had an excellent experience with Shurgard overall - great storage company and shout out to Tim :).
Google
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Clean, modern facility. Almost fully automatic management. You can sign up and move in without even seeing a real person - notice given by email to a team of polite staff.
Google
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Great very clean an spacious for reasonable prices nothings than shurgard self storage u guys keep up di good work
Google
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Badmus and Fred were of immense help to me. They explained the fine prints of the contract and made sure I understood the contract. Thanks guys, you're the best.
Google
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Shurgard Deptford
Badmus and Fred from Venue Deptford
They helped to us to do check in and the whole process.
Very helpful
Google
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Badmus and Fred are the best guys
Google
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This is my third time using shurgard,I must say a lot have changed and improved in a good way,excellent welcoming, and I like the customer services from shurgard staff 😀,from badmus and fred,their were so friendly and welcoming,thanx guys keep being you 😊
Google
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Thanks Badmus
for helping me with my induction, you were very patient and explained all I needed to know
Google
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Affordable prices, well organised, friendly and supportive staff
Google
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Badmus was a SUPERSTAR. So helpful. Thank you
Google
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I attended shurgard to get a storage unit and have visited a couple of times before and left undecided. I met Badmus on my third visit, he was amazing, very patient, polite and very helpful helping me to find a suitable unit. Honestly, if Badmus was not at that reception chances are I wouldn't have gone for a unit. He is a brilliant worker and always ready to help. He also has a clam and welcoming attitude which makes it easy to have a conversation with him.Badmus helped me to set up my app and make sure I understood the contract I signed . Badmus is the man to ask for.Thank you

Mairo A
Google
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Tim was awesome and made me feel very safe to leave my belongings with Safeguard!!
Google
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Badmus was very kind , he explained everything veryyyy clearly. The button system was hard to understand and use in Greenwich and so it was nice to have someone break everything down and show me around .
Google
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Great service feom Badmus, he explained all the important information I needed to know. Very patient and professional. Top lad
Google
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I had a great experience. Badmus was very attentive, helpful and professional .10/10.
Google
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‘Badmus is a great addition to the Deptford store. I am a returning customer and forgot how the process is. Badmus walked me through the process and was patient with all of my questions.
Excellent customer service and great guy.”
Google
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Thanks Tim for helping me with my access
Google
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Great experience on my induction day. Tim gave a clear explanation of the terms, a helpful tour of the facilities, and helped me set up access through their app. It's good to know that you can use a lock from another place if it fits their format, and you can also use your existing insurance policy if it covers storage.
Google
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Tim talked me through the app step by step very clearly and with patience. Thanks Tim
Google
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Tim showed me my unit and explained how it all works. Thanks
Google
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Thank you Tim for being professional in setting up my app
Google
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I used my local Shurgard to store some household goods.
I found Badmus very helpful as he explained the details of the facility and the cost for the first month.
The only thing you need to be aware of is that you need to contact them at least two weeks before your next month starts.
Be aware of this.
Having said that, Badmus showed me around the unit I had chosen.
He helped me with the technical stuff on my phone as well.
You need security before going into the unit.
All in all a positive and easy experience.
The whole building was very clean.
Thank you Shurgard