CUSTOMER REVIEWS

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(4.5) based on 528 reviews
Date
Platform
Rating
Feedback
Google
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Google
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I very rarely leave reviews, however on this occasion I truly feel I have to. Gareth was so helpful, informative, friendly and just a real nice guy. I can see why Shurgard has him at the front of the office. I real 5 star service. I have worked in the public sector for many years and you can tell Gareth is a people person. If he is not a manager he certainly deserves to be one!
Google
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Good experience as always very swift to set up
Google
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Professional, asked all the right questions to match the services you offer to my requirements.Text book. Very pleasant young man Gareth? Apologies memory fading these days.
Google
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Good
Google
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Manager Aziz was very helpful
Google
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Aziz the store manager was very helpful at the sign up process. Explained how the App and facility works. Look forward to using this facility.
Google
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Spoke to Tony on the phone to answer a few questions and make a booking, it was excellent service and would recommend
Google
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Customer service representative was brilliant, the process was easy and straight faward.
Google
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Google
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Google
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Have had a great experience at the Purley Way Croydon self storage. They have a great team there, especially Lewis. He is courteous, polite and always has a smile while providing excellent customer service - a great advert for Shurgard. Nothing is too much trouble and he is always willing to help where he can.
I definitely recommend this site to anyone wanting to store their possessions.
Google
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Matthew was very helpful and communicative in resolving my issue
Google
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The store manager Azeez was amazing
Google
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Google
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Azeez was very helpful and made the move from another storage place much smoother than anticipated.
Google
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Matthew was very professional. Took the time to explain everything and show us the unit which we agreed to sign up for on the spot.
Google
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Azeez was very helpful and friendly
Google
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Google
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Super efficient service
Google
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Helpful and attentive.
Google
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I received exceptional service from The Manager Azeez. He listened to my problem sensitively and came back swiftly with a solution that was very acceptable. I cannot fault the understanding and service I received. Outstanding customer service.
Google
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Promt, helpful and excellent service from Matthew
Google
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Thankyou to Azeez for making this experience really easy and less stressful. 10/10 experience.
Google
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Great service! Thanks azeez good job
Google
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Another quality service from Shurgard. Azeez was very professional, kind and patient. Very knowledgable and confident.
Thanks Azeez.
Google
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Had the pleasure of meeting Lewis at the Purley way branch, I only needed a few boxes, we had a great conversation! A real asset to your company.
Google
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I had a dilemma with timings and all the Shurgard staff I dealt with along the way were excellent! Azeez was a stand out, showing great reassurance, solution orientated and with needing to say stellar service. Thanks Shurgard Purley Way for an excellent experience.
Google
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Google
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Amazing
Google
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Very helpful and friendly
Google
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Great deal on 50ft storage unit.. 👏 👌
Google
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Great service, not the first time I have used Shurguard storage.
The gentleman was very imformative about the contract and app service to access site, also showed me the storage unit before I made a decision.
Would recommend this site to anyone.
Google
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I was served by Azeez, firstly thanks for a great and smooth service, he found me a great deal that fitted my affordability and everything went as he advised, based on comaprison to other local competitors not only was the price great but the service was excellent. Would definitely recommend.
Google
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Clear sign up process and very easy
Google
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Wonderful customer service from staff member Lewis at Purley way very quick to sort out any issues. Very polite, courteous and friendly. A credit to the company.
Google
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Matthew was so helpful in finding us a unit and setting me up on the app. Very easy and happy it’s all sorted ready to move my stuff in! Thank you
Google
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Lewis and Jonathan from the Purley way branch were really helpful. They made me feel like I didn't have to do anything. Thank you guys
Google
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Excellent service on the day, and super easy online booking process. I was assisted by Matthew, who was especially extremely helpful and made the move in a seamless process. 5/5 recommend!
Google
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I received a great service throughout my registration process. The storage is very clean and safe. I would recommend it to anyone needing some extra space to store anything.
Google
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We stored surplus household goods for 2 years after downsizing. Shurguard Purley Way is very well-designed and managed and spotlessly clean. Security is tight and we found the manager to be courteous, efficient and helpful,
Google
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Very friendly, would highly recommend 😊
Google
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Love the quite ambience and cleanliness of the place. Definitely recommend 👌
Google
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Such a quick and easy process to sign up!
Google
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Loved it!!!
Google
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Google
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Mathew has been really helpful and kept us well informed of all the policies. He has shown us around the storage and how user friendly the Shurgard app really is.

Thank you
Google
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Matthew was incredibly friendly, informative, helpful and professional. So happy with the customer service and the modern facilities. Thank you Matthew!
Google
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Clean well kept units (in great working order ) with bright lighting in corridors and the units. Access until 11pm at no additional cost. Cctv. Trolleys. Nice and safe.
Google
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