CUSTOMER REVIEWS

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(4.6) based on 122 reviews
Date
Platform
Rating
Feedback
Google
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So far so great. I haven't used the unit but I have rented from Shurgard in the past and know that its very easy once you get in there. Tony helped me over the phone to book some storage space and it was a breeze. Thank you very much!
Google
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Darren, Annette and Brandon run this from the kentish town office and are really nice to deal with and give a nice personal service.

Much appreciated
Google
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Excellent service from Brandon in the Kentish Town office for my unit in Chalk Farm. Many thanks. .... Michael
Google
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Great service from Annette and Darren today ...thank you ....
Google
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Used them before, returning customer as the service is consistently brilliant. The team are always attentive and go above and beyond to help. Darren and Annette, you were amazing!
Google
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Excellent team
Annette
Brandon
Google
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Really great service from Darren, really pleased by the customer service l, was looked after very well. Fast and efficient.
Google
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Google
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Good and safe,
Best and polite workers
Specially Mr Darren and Mr Brandon
Google
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Really happy with the service. The staff (especially Darren) went out of their way to help with everything I needed. I was especially impressed with the cleanliness of the facility. All in all I couldn't be happier. I will definitely use Shurgard again.
Google
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Darren is a great guy .he provided excellent customer service .
Google
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Great service from the store team in Kentish Town Darren was very helpful and sorted out my needs within minutes
Google
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Great facility Darren was really helpful !!!!
Google
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Google
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Darren and Annette and Ayman delivered great service today. What a good time
Google
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Darren & Ayman,

Have been wonderful they have sorted everything out made the process so easy and simple.

They explained everything from start to finish explaining what the unit size were to where they have them situated so it would be easier in case I wasn’t aware that there where other branches close by.

Darren went through the whole process and answered all my questions he never rushed me and was very polite and patient.
Just wanted to say Thank You to them both, there are great staff working at Kentish Town a real asset to Shurgard.
Google
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Just to say Darren at Shuggard Kentish Town was very helpful. Great staff.
Google
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Very efficient and professional service from Darren :)
Google
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Ayman was very helpful thank you
Google
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Adil, Darren and Ayman were so helpful and made the process so easy. Thank you guys!!
Google
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Darren was Very helpful, really friendly.
Google
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I just want to say a huge thank you to Annette & Darren at Shurgard Kentish Town & Chalk Farm. They literally rescued me this week! I was at my storage unit in Chalk Farm at closing time and couldn't get into my unit due to lots of fallen boxes (due to my poor stacking), I had sprained my ankl (!) & could barely walk & I was literally stuck & stranded! Annette from Kentish Town luckily called me & Darren came to my rescue (Darren was already on his way home). I honestly don't know what I would have done if Darren hadn't come back to help me. Annette & Darren, you are both heroes!! I can't thank you enough.
Google
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All easy and prompt. Excellent service by Adil at the FOH
Google
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Lovely service from Annette
Google
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Fantastic friendly service, Adil explained everything perfectly, promptly and professionally! 10/10
Google
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Excellent facility to store personal and large items at an extremely competitive price. Also located in a safe and busy environment. Easy access to get in and out without issues. Staff here are extremely helpful and professional, there is always someone around if you need help. There are many units and parking is a huge advantage too within the storage facility area. James my first main contact who overrides this Chalk Farm outlet was absolutely superb. 🙏👍
Google
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Brilliant!!The service here is sooo good and convenient!Jamie is so nice to teach me how to use this !!🥳
Google
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Great service. Thanks Jamie and Darren
Google
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Helpful and friendly!
Google
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Winderfulll service . Very professional , courteous and knowing their business .
Thanks
Google
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Darren and Annette were amazing and took great care of me. Storage units are clean and orderly. They found me the best deal around. Highly recommended!!!
Google
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Best serice ever!

Aron and Brandon at the kentish Town branch have been super helpful and nice explain all the process.

10 Stars if I could.
Google
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Alex was super quick and helpful
Google
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I had the most amazing experience at the Kentish Town location! The staff there is excellent and very informative.
Google
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Lovely service from Darren and Annette today. I will surely come back!
Google
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Very efficient service and very friendly, knowledgeable people at reception - thanks ladies!
Google
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Super friendly and helpful staff. Accommodating and professional yet friendly. Highly recommend.
Google
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Michelle & Annette were very helpful and friendly at the Kentish Town branch. They held my hand through the whole process and I am looking forward to using the unit.
Google
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Very professional, helpful, flexible and Darren was amazing and kind
Google
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Alex, Darren and Michelle was amazing. Thank you so much
Google
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Darren and the other staff was very helpful and kind also very quick with the paperwork. I'd 100% suggest this company to everyone. Thank you!
Google
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Google
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Lovely staff and very helpful. Clean storage units.
Google
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The team here are fantastic. Ashley and Dylan are absolute stars. Highly recommended
Google
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Google
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Fab service from Ashley and Dylon, got me on board few months ago with no hassle whilst keeping me updated on the process.

Have had a storage now for around 3 months and have to admit its the best by far in comparison to competition.

Keep going guys, great things ahead!
Google
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Called up for a client who may be needing some large storage due to a possible work move and was given great information by an Ashley who talked me through the prices and procedures, great conversation and polite to deal with, may well be calling back
Google
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Really good storage place. Ashley and Dylan are always so nice and really helpful!
Google
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Fantastic personal service from Dylan and Ashley, they answered all the questions I had and made me feel comfortable. Thank you so much and I’ll definitely be back and let family and friends know.
Google
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Lovely service by Annette. Thank you so much. You are a wonderful person. Really appreciate your work