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Self-Storage at Shurgard Chadwell Heath

Shurgard Chadwell Heath customer reviews

83 Freshwater Road Dagenham RM8 1RX
Self-Storage at Shurgard Chadwell Heath
0204 592 9342
Office: closed now, open at 10.00
Access: open until 21.00

CUSTOMER REVIEWS

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(4.9) based on 100 reviews
Date
Platform
Rating
Feedback
Google
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Wanted to look around to see how Shurgard is like, and the lady at the reception was very helpful in showing me around and what the process is for joining, access to the unit, and access to the app
Google
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Google
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Terri was lovely! Thank you for your help!
Google
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Very helpful and informative! Thank you Terry!
Google
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Google
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Terry was excellent
Google
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This is the first time me using a service like this. Terry from the beginning has made this a smooth and simple process. He explained everything to me and ensured that everything was clear and I can access my unit. Great service 😊
Google
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Great service
Google
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Nicely explained
Google
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Google
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Womderful Service from Terry & Scott
Google
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Scott provided quick and efficient service. Answered all queries. Completely satisfied.
Google
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Google
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Scott, thank you for the brilliant experience and for the help in setting up my new storage facility...you are a superstar :)
Google
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Brilliant customer service from start to finish, super quick and easy to book at a great cost, easy to find and the storage units are easily accessible, I also love how much space you have for loading and unloading, an absolute win when your storing half your homes content, a lot of privacy and space to do this. Terry is an absolute gem, he was so patient and kind in answering all my questions, he helped me find the right size storage, so very helpful and friendly, you couldn’t ask for better customer service. Highly recommend. .
Google
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Scott and Terry been amazing in helping us set up our storage units and the full process !!!
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Scott, Terry! They have been the best and most helpful.
Google
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Google
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Quite good experience. Staff is so friendly and cooperative. Especially I have met the Scott he is great nice and humble person. Highly recommend this storage sign up is quick and easy.
Google
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Great service!
Google
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Very smooth experience, was served by a man named Scott, excellent customer service, everything was explained very well and the whole process took no time at all
Thank you
Google
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The service was great everything were explained clearly and staff and manager was friendly, felt comfortable and confident to get the storage. Many thanks for your great service at chadwell heath branch.
Google
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Scott was very helpful, explained process very clearly.
Google
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Very helpful, very supportive.
Google
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I am starting my journey with Shurgard Chadwell Heath, and I am impressed with the professional service of Terry here. He has been very helpful to set everything for me and show me the premise around. Thanks, Terry. : )
Google
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Had a wonderful service. Terry was professional, going above his role and showing us the different size units until we found one suited to us. He was friendly and thorough, answering all my many questions. Terry is an absolute asset to your company. Top customer service.
Google
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Wonderful service from Scott, lovely clean building, highly recommend
Google
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Fantastic customer service the team is really great
Google
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Terry has unmatched customer service skills and keeps all customers happy. Terry is a great member to the Chadwell Heath team.
Google
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Terry was really helpful. Explained everything really well. I was very satisfied with the information and service provided.
Google
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Great Service, lovely person, clean building thank you
Google
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Great service very helpful staff
Google
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Exemplary service from Scott. Precise instructions and security is watertight. Highly recommend Shurgard as a place for storage,
Google
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Excellent Service from Scott & Vilijana
Google
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The services was excellent.

Thank you
Google
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Terry and Jack have been great. They showed us few units until we found the one, we were happy with. Really happy with the service.
Google
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Ryan, Terry and Scott gave me excellent service to Shurgard Chadwell Heath.
Google
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Terry and Ryan were terrific at checking me in. I had no clue what to do and they were very nice and patient
Google
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Amazing service by Ryan. Very clear instructions and great customer service.
Google
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👍
Google
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Google
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Great storage thank you Terry for your help
Google
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Great service from Terry. Helped me get everything set up and also explained how it all works.

Units in great condition, trolleys provided and easy access everywhere by phone.

Wish there was more parking space, but other than that - perfect!
Google
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Jake was brilliant
Google
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Thank you for your kind service Terry and Ryan
Google
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Terry has been superb, really helpful and polite
Google
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Big thank you to Vilijana, who showed me around on arrival and explained everything in detail to me. Storage facilities, large and clean. Very happy with it ☺️
Google
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Scott was really helpful
Google
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Google
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Vilijana and Scott possess excellent customer service. Showed us exactly how everything works so I am comfortable in accessing the storage facility and using the Shurguard App.
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Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets
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