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Self-Storage at Shurgard Chadwell Heath

Shurgard Chadwell Heath customer reviews

83 Freshwater Road Dagenham RM8 1RX
Self-Storage at Shurgard Chadwell Heath
0204 592 9342
Office: closed now
Access: closed now

CUSTOMER REVIEWS

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(5) based on 70 reviews
Date
Platform
Rating
Feedback
Google
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Terry was really helpful. Explained everything really well. I was very satisfied with the information and service provided.
Google
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Great Service, lovely person, clean building thank you
Google
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Great service very helpful staff
Google
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Exemplary service from Scott. Precise instructions and security is watertight. Highly recommend Shurgard as a place for storage,
Google
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Excellent Service from Scott & Vilijana
Google
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The services was excellent.

Thank you
Google
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Terry and Jack have been great. They showed us few units until we found the one, we were happy with. Really happy with the service.
Google
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Ryan, Terry and Scott gave me excellent service to Shurgard Chadwell Heath.
Google
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Terry and Ryan were terrific at checking me in. I had no clue what to do and they were very nice and patient
Google
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Amazing service by Ryan. Very clear instructions and great customer service.
Google
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👍
Google
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Google
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Great storage thank you Terry for your help
Google
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Great service from Terry. Helped me get everything set up and also explained how it all works.

Units in great condition, trolleys provided and easy access everywhere by phone.

Wish there was more parking space, but other than that - perfect!
Google
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Jake was brilliant
Google
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Thank you for your kind service Terry and Ryan
Google
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Terry has been superb, really helpful and polite
Google
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Big thank you to Vilijana, who showed me around on arrival and explained everything in detail to me. Storage facilities, large and clean. Very happy with it ☺️
Google
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Scott was really helpful
Google
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Google
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Vilijana and Scott possess excellent customer service. Showed us exactly how everything works so I am comfortable in accessing the storage facility and using the Shurguard App.
Google
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Great service by all the staff especially Scott and the helpful Siobhan so many thanks
Google
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Scott was amazing he helped me get sorted right away. I would highly recommend using this company.
Google
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Google
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The lady on the phone was very helpful, she gave us selection of different storage units tailored to our needs.
Google
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It's a tech-based operational service for using storage facilities. I found the manager, Scott, to be very friendly and cooperative in explaining all the facilities. I plan to use this service indefinitely. Many thanks.
Google
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Best storage facility. Amazing prices for large units. Easy to access through the app, all doors as well.
Scott from Chadwell Heath units, was of tremendous help and contacted me immediately as I rented the space.
Google
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First time using any storage company, met Terry today very polite, down too earth, showed me around made good convo, great guy and a good laugh too, I left there proper relaxed........
Google
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Nice clean and tidy place. The manager Terry is amazing at his job and also very helpful. Got me the right size storage for all my stuff witch save me a few £££ 🤩 A*****
Google
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5 stars are not enough for the amazing customer service from Scott!! This guy needs to be promoted!!!
Google
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Really great and easy experience, Scott was fantastic. A full and transparent tour and understanding of the unit and the policies. Everything was sorted swiftly, he really made it such a genuine experience.
Google
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The manager Terry is such a lovely man he went above and beyond to make sure all my need was met. Terry was so helpful and I feel like I couldn’t of stored all my stuff without him
Google
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Google
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Terry, Scott, Ibs very helpful. Nice building.
Google
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Google
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Google
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Google
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Great service at Chadwell Heath! Thank you to the team who made it quick & easy
Google
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My experience at Shurgard Chadwell Heath was quick and easy!! The managers on shift was fantastic, they helped me pick a right unit & the signing up process was just as quick! A big shoutout to ibs and Scott who took took their time with me, showing me units & helping me decide which was perfect for me and going through the process with me, and a big shoutout to Terry & Vilijana who signed me up and followed up with me that everything was good and okay for me to move in.
Couldn’t fault the service at all! Chadwell Heath branch will be seeing me again!
Google
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Great service thanks to Terry at Chadwell heath quick and easy, very happy
Google
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I called today to reserve storage at Shurgard Chadwell Heath.
Brilliant customer service, I had quite few questions and Scott answered them all. Would be nice to recieve such a good customer service whenever I go.
Google
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Lovely experience so far at Shurgard Chadwell Heath. Everyone I have interacted with were helpful and happy to help, special shout out to Villijana who showed me around and answered any questions I had. Units were clean, well lit, and easily accessible. My only downside is the app, which can slow you down, but otherwise it has been a seamless experience so far!
Google
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Google
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Lovely experience from Scott at the Chadwell Heath branch. Very attentive on email. All enquiries was answered promptly. The experience at the store was even better. Very helpful and great help.
Google
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Great service fantastic New building well looked after Terry and Scott are
true Gentleman as well as a funny double act, would come back for these two alone the storage is a bonus xx
Google
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Google
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Terry was very helpful walked me through the process. Lovely storage
Google
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Terry was amazing thank you so much great service from Terry and Scott
Google
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Excellent customer service at all time. Building and carpark always clean and tidy.
Google
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Thank you to terry for he’s help in booking my unit very helpful 👌🏻
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Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets
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