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Self-Storage at Shurgard

Shurgard Southampton customer reviews

Third Avenue Southampton S015 0JX
Self-Storage at Shurgard
0238 168 0003
Office: closed now
Access: closed now

CUSTOMER REVIEWS

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(4.8) based on 384 reviews
Date
Platform
Rating
Feedback
Google
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Had a fantastic experience at Shurgard Southampton! The facility is clean, secure, and well-organized, making the storage process smooth and hassle-free. A special shoutout to the friendly staff member with a ponytail (I didn’t catch their name) who was incredibly helpful, answering all my questions and making sure I had everything I needed. Great customer service like this makes all the difference highly recommend!
Google
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Google
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brilliant customer service from kenzie i love his attitude and he was great at helping me when i needed it.
Google
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Very friendly staff. Sue and Dan were very friendly and helpful. Sue showed me around and help me get the right space for my needs. Thank you both.
Google
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All of the team (Dan, Sue, Jack, Mackenzie) are terrific! They’re really helpful, they care and look after you so well. Amazing!
Google
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Very easy to access, the prices are brilliant and the staff are super friendly and always helpful
Google
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Excellent service friendly staff
Google
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Google
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Affordable, friendly staff and great location. Highly recommend.
Google
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Google
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Google
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Brilliant service and staff, very helpful , friendly and professional, I would definately recommend and use this company again.
Google
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Great staff now and easy access to the storage facility
Google
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Friendly staff, good pricing, good location!
Google
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Efficient, helpful and friendly.
Google
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Absolutely brilliant customer service. They can't do enough to help you understand what you need, and then they do it all with professionalism friendliness and joy.

Every interaction we've had has been calm connected and focused on making sure we have what we need

I would highly recommend them I would highly recommend them
Google
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Fantastic storage facility, helpful staff especially Sue
Google
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I meant to leave a review ages ago but the staff were amazing, our van had broken down and we were stuck for hours without knowing what to do and the staff in the main area were super helpful during the entire process and reassuring us everything would be okay, (this was on July 1st so you can check who was working that day).
Always giving us solutions and a welcoming smile!
Google
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Very easy to book, friendly staff, would recommend.
Google
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Easy to set up, plenty of storage options great prices. Shout out to Sue 👌
Google
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Very simple with no problems
Google
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Super lovely staff, verry accommodating to us running a lil late
Google
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Very quick and helpful service!
Google
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Google
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Excellent service, all very detailed online, super quick and easy to set up! Very nice and clean inside, can only recommend
Google
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Google
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Good service great communication, good prices
Google
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Really easy and helpful experience. Secure units and good pricing.
Google
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Very convenient, I had very little notice that I would need to move out, called lok’n’store up about an enquiry, a very helpful and kind employee called Jack answered all of my questions diligently. The same day I was able to reserve a unit around the size I had wanted, at a rather fair price, and was able to move all my stuff into storage the following day as planned. Wonderful customer service from every employee I encountered. Easy to set up an account, gave a walk through tour to my storage unit and verified it would suit my needs, and then let me get to it but made me aware I could pop back in with any questions or problems. Couldn’t ask for much more really.
Google
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Lovely customer service
Google
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Brilliant service, very helpful and cool reception on a very hot day
Google
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Used Lok’n Store previously. Always good service and affordable prices.
Google
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Very helpful staff, assisted me with very short notice and everything went smoothly
Google
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Very friendly and straightforward check in process. Looking forward to my stay
Google
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Google
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Google
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Great spaces, very easy to access and move your things into storage. Friendly and helpful staff. Definitely recommend!
Google
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Google
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great booking system, and great prices! looking forward to storing with them!
Google
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Great experience
Google
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Lovely service efficient and quick
Google
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Very professional, kind service, quick and easy.
Google
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Google
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Very helpful!
Google
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Excellent customer service fantastic job
Google
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Amazing people
Google
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Very clear and professional
Google
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Google
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Easy website use very quickly booked in and looked after
Google
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great price, helpful staff, they also have padlocks and other stuff available for purchase on the spot so thats nice and u can walk in to put more stuff in another day if u dont got everything in on the first day already so yh
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Member of Federation of European Self Storage Associations Member of Self Storage Association UK Investor in People Silver EPRA Sustainability Best Practices Recommendations Gold Award The Global ESG Benchmark for Real Assets
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