CUSTOMER REVIEWS

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(4.9) based on 243 reviews
Date
Platform
Rating
Feedback
Google
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Needed storage for my furniture business quickly and the guys at Shurgard were very helpful in getting me a great unit at a great price! Very helpful and friendly staff!
Google
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Google
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Very easy to deal with sorted out a change of unit with ease would recommend staff was very friendly and easy to deal with
Google
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Moved into storage today, Muerelle was extremely welcoming and a great help!
Google
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The team here are wonderful. Everything well looked after and nice to have a chat everytime I pop by. Prior to visiting my unit I sorted everything over the phone and via email and the team could not have been more accommodating.
Google
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Helpful and efficient staff. Clean storage facility and very helpful to have trollies available to assist with loading/unloading and transporting items.
Google
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Kelly was really helpful on multiple occasions with access and getting keys sorted
Google
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Georgia from the Marsh Barton storage in Exeter was so helpful, polite and friendly. Shurgard is great for access too.
Google
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Simple to set up. Easy access. Friendly and helpful staff. Clean and secure space. Convenient location. No electronic/app access at Exeter location.
Google
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I have been using Shurgard Exeter (formerly LokNstore) for my business storage needs for the past three years, and I couldn’t be happier with the service they provide. The facility is always clean, and I really appreciate that the units are thoroughly cleaned before being handed over to a new customer. The staff are exceptionally friendly, professional, and always willing to help – they even accept parcels on my behalf, which is a huge plus!

The site itself is well-maintained, with ample parking for cars and dedicated loading bays for trucks, making access super convenient. Another great bonus is the free complementary electric charging facility, which is a thoughtful touch for customers. Booking a storage unit is quick and easy online, and the whole process is seamless from start to finish.

If you’re looking for a clean, secure, and well-managed storage space with a fantastic team, Shurgard Exeter is the place to go. Highly recommend!
Google
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The staff are extremely helpful. They go above and beyond.
Google
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Well 1) very convienet if you're the right side of Exeter 2) helpful and friendly staff 3) slick units, easy access 4) fabulous deals 5) employ of the month Dec/Jan Martyn - Thank you all in my time of need
Google
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The most helpful member of staff! Martyn was absolutely amazing! Positive, friendly and incredibly helpful. The storage containers are perfect with multiple different sizes as you need. The fact you can change the size of your locker at any time is also very good. We had to upsize our locker as we were moving house and this was super easy to do, we just popped into the office were we helped to get a bigger locker no fuss or trouble. We were then shown where our locker was my the jolly Martyn who made sure we were happy before we booked to hire it. Amazing!
Google
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Friendly staff always willing to help and go that bit extra. Thouroughly recomend this stores and staff. Easy to deal with and set up accounts.
Google
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Excellent service from the staff in site. I want completely sure of the size unit I wanted, but with great patience and knowledge I was shown all the relevant sized units for what I wanted to store. The Exeter team are a credit to the company.
Google
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The team have been nothing other than helpful, and polite, as we use the place for business storage the ability to get parcels collected and delivered makes it absolutely perfect.
Google
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Very helpful staff who explained everything in detail. Everything very clean and secure. Would recommend.
Google
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Very good price for a storage unit, amd though the biggest looks deceptively small, we still had about half the unit empty, despite having a lot to move. Narelle and Martin were very personable and helpful, sympathetic about our trouble with Anyvan (don't use them), and giving us advice and recommendations. They were both great, and after the last few days of hell, it was very touching to have people treat us kindly. Very good service, I would recommend it especially as it is decently priced (making a move across the country possible).
Google
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Easy loading and access, friendly and helpful staff
Google
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Narelle was very kind and helped me a lot today. Very easy and straightforward process, thank you!
Google
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Friendly, easy and £1 for the first month. Can’t complain!
Google
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Very professional staff, they were able to resolve my query in no time!
Google
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Narella organised storage for my daughter moving from London to Exeter. We helped my daughter move into her new home and retrieve her belongings from Lok’n store and really couldn’t have been more helpful. A completely stress free experience, thank you Narella.
Google
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Very helpful and friendly staff. Georgia explained the storage options available clearly and made the whole process simple and easy.
Google
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Giorgia was really helpful and made the whole thing really clear and straightforward which I appreciate. They are quite accommodating with lots of options and the prices are competitive. I’ve put my stuff in today and feel good about leaving it there, whole facility is clean and lots of active security cameras which is assuring.
Google
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Had a really great and positive experience with Lok'nStore with a big thank you to Georgia for her professionalism and kindness. Everything explained clearly and extremely helpful. Would 100% recommend with a special shout out to Georgia.
Google
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Great service lovely staff very helpful 👍
Google
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I found the experience with Lok n Store to be very simple, with clear instructions and a flexible format, with such a reduced pricing structure compared to other storage facilities you would be forgiven for expecting a lesser standard of protection but not a bit of it.. I am happy to recommend this facility as it does precisely what it claims, and with a happy and patient staff thrown in, my own contact was often with Georgia who answered all my questions easily and promptly. And my experience with the other staff members was also a pleasing one, all of whom responded well to my individual requirements and in a time sensitive and efficient way.. all in all 5 out of 5 stars for me!
Google
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Has a great experience :). Narelle was very helpful and guided me through everything. Would definitely recommend this storage unit for any students looking for a place to store their things.
Google
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Very helpful staff. Lianna advised beforehand and Norelle assisted on move in day with setting up and explaining the contracts. Clean, spacious and secure. Thank you.
Google
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Google
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Really kind staff thank you Narelle
Google
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Well positioned storage space, with clean units. What really stood out is the insanely friendly team! Narelle in particular saved my life when helping me register a unit shortly before closing as I couldn’t have done it in time the following day. I was also very impressed by the transparency of pricing!
Google
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Friendly and easy to set up.
Google
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Really easy to book and great service!
Google
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Special thanks to Exeter team and Narella excellent customer service, friendly towards me and my wife.
Google
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Lovely customer service. One the best storage unit in Exeter. Narella was very welcoming.
Google
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Great experience. The staff are really friendly, accommodating and very helpful. The storage building is clean and bright and secure. The units we rented are spacious and easily accessible via the 2 lifts. I would highly recommend storing items at Lok n Store, Exeter.
Google
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Good friendly flexible helpful.
Google
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Super helpful, friendly and reliable service for anyone who needs storage. Would recommend this place from their telephone manner, to their face to face interaction you are treated like a valued customer.
I feel I have been given all the relevant advice and information. I feel I am getting good value for space when you need it most.
Google
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Narelle helped me when I arranged my storage space and could not have been more helpful.
Google
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Great facilities, very helpful, friendly and professional staff
Google
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Google
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Excellent service, very friendly and helpful. Nothing is to much to ask. Will definitely return again if needed
Google
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Google
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Google
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Google
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Google
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Google
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First class service experience from Georgia, Narelle and Kelly. Super knowledgeable, friendly and professional throughout the whole process; which they made as easy as possible. I'm all signed up and ready to store completely stress free :-)