CUSTOMER REVIEWS

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(5) based on 512 reviews
Date
Platform
Rating
Feedback
Google
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What can I say…..Went yesterday to look at units, and Holly was amazing!!! So kind and extremely helpful, helped me pick the correct unit for what I am storing, and told me all information very thorough. She was there today when I went to take my items and was so helpful again! She’s a credit to the team so thanks a lot Holly…. You’re a diamond 🫶🏻 My children also loved having a look at our unit as you can see in the photo ❤️
Google
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Luke checked us in and out of our unit and us a credit to the business! Very very helpful and very friendly
Google
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Shown round by Luke really helpful made the process super simple
Google
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Thanks Luke x
Google
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Fantastic service. Luke was brilliant.
Google
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Luke is very helpful and communicates regularly. Very impressed by the customer service he provides. Recommended.
Google
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Lovely service
Google
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Google
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Google
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Evrybody is very kindful. I admire Luke that he has so much patience.
Google
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Excellent value storage… others matched Shurgard prices but only for a promotional period. Luke dealt with our check- In and everything was so smooth. For us the website ID verification simply was not working as the page didn’t load, but probably an IT glitch. The building is very clean and warm with 2 large lifts to reach upper floors. Locks on units are standard padlocks, so nothing special required if you wish to supply your own.
I understand longer access hours are coming in the very near future but excluding late night on Thursdays, access is currently restricted to office hours during the week. The small inconvenience this creates is worth it considering the savings on competitors prices.
Google
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Luke was great
Google
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Luke was super helpful and very friendly
Google
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Luke and Chris were super helpful
Google
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Google
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Google
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Google
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Really easy to use. Helpful staff. Highly recommended.
Google
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Luke was amazing. He took us through the whole process and was fantastic and we signed up.
Google
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Luke has been great, really helpful and easy set up. Would recommend!
Google
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Helpful staff courteous nothing too much trouble for them.
Everywhere clean. Explained if I needed extra space or less space they would be able to find it for me.
Overall Excellent Service
Google
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Luke was very helpful and quick to get me into a unit
Google
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Google
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Luke did a great job explaining everything to do with the storage unit
Google
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Google
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Google
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Met Luke Face to Face at Warrington who was very welcoming and knowledgeable. He was able to listen to our requirements and then showed us some options. Very impressed with the setup and signed up there and then. Excellent.
Google
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Great customer service by Luke!
Google
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Excellent service .
Google
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Excellent service everything explained brilliantly
Google
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Google
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Great help from Luke!
Google
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Lovely customer service. Very friendly
Google
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Luke was so helpful today. Talked us through everything with ease and nothing was too much trouble.he even waited for us as we was running a little late. The unit itself is hassle free and smooth sailing! 5 stars!
Google
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Top customer service, great facilities
Google
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Thank you for your help and useful information chris. Luke taken care of us afterwards. Thank you. A+ service.
Google
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Lovely staff, Chris and Luke were very helpful
Google
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Nice staff friendly
Google
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Great experience with Luke so fast and efficient
Google
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Great facility. Staff super helpful, best price I could find for anywhere in Warrington!
Google
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Google
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Google
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Dude helped me out I’m not tech savvy and he helped me loads his customer service is second to non give him a raise x
Google
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Luke was more than helpful top guy
Google
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Great storage solution, very clean, big lifts, even got our 1st month for only £1, no strings attached! Holly was brilliant with us, found us a bigger unit immediately when ours was too small - thanks guys!
Google
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Everything wonderful
Google
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Google
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Good facility and storage area is clean
Google
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We had a fantastic intro from Luke this morning, looking forward to moving in our boxes in about two weeks time.
Google
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Clean and tidy with great staff