CUSTOMER REVIEWS

  • true
  • true
  • true
  • true
  • true
(4.8) based on 243 reviews
Date
Platform
Rating
Feedback
Google
  • true
  • true
  • true
  • true
  • true
Very helpful staff and always friendly
Google
  • true
  • true
  • true
  • true
  • true
Very convenient facility for storing items. Plenty of units of various sizes, convenient access and parking. They often publish offers on the first month rental.
Google
  • true
  • true
  • true
  • true
  • true
Great customer service! Sorina!
Google
  • true
  • true
  • true
  • true
  • true
Visited Shurgard Hemel , Lovely gentleman Craig was very helpful.
Google
  • true
  • true
  • true
  • true
  • true
Brilliant storage, the team is always happy to help whatever the situation. Sorina helped to make our move as smooth as possible. I would definitely recommend them anytime!
Google
  • true
  • true
  • true
  • true
  • true
Extremely helpful staff in all matters, would not have managed without them and would highly reccomend to all
Google
  • true
  • true
  • true
  • true
  • true
Very helpful and friendly staff and a good place for storage.
Google
  • true
  • true
  • true
  • true
  • true
Professional service easy to access, convenient payments and easy cancellation
Google
  • true
  • true
  • true
  • true
  • true
Very professional staff and set up, would highly recommend them.
Google
  • true
  • true
  • true
  • true
  • true
Everybodyโ€™s very friendly and helpful, samuel went above and beyond to help me, itโ€™s very appropriated and this storage is highly recommended
Google
  • true
  • true
  • true
  • true
  • true
Had an urgent storage requirement due to delayed house move. Spoke witha a lady called Laura who very professionally talked me through my options and was able to quickly find a solution for my requirement. Excellent service.
Google
  • true
  • true
  • true
  • true
  • true
I called here as was looking in to storage options. Spoke to a lovely lady called Laura. She was so helpful, broke down all the information for me and didn't rush me once as I repeated questions and asked for things to be repeated to me so I could write everything down. Good customer service can be difficult to come by these days but Laura was superb so thank you.
Google
  • true
  • true
  • true
  • true
  • true
Laura was amazing! Xx
Google
  • true
  • true
  • true
  • true
  • true
Laura is extremely helpful, friendly & professional
Person. Nothing was too much trouble when I called to ask about storage boxes & packing materials. 5 ๐ŸŒŸ ๐ŸŒŸ ๐ŸŒŸ service. Would highly recommend.
Thank you Laura
Google
  • true
  • true
  • true
  • true
  • true
So I popped into store, knowing I probably needed a storage space and met Laura, she asked what I was looking to store and talked me through my options. I got what I needed rather than what I thought I wanted and within my budget! Excellent service.
Google
  • true
  • true
  • true
  • true
  • true
Great service by the lovely Laura definitely recommended
Google
  • true
  • true
  • true
  • true
  • true
Really helpful service from Laura. She really knows her stuff. Exceptional customer service. Highly recommend
Google
  • true
  • true
  • true
  • true
  • true
Wonderful place. Easy to book online. Got 50% off for first 8 weeks. Sorina and Samuel were fantastic. Made the process very easy and simple. Would highly recommend the place and the customer service members.
Google
  • true
  • true
  • true
  • true
  • true
Laura was very helpful when I rang for advice and to enquire. Friendly and professional
Google
  • true
  • true
  • true
  • true
  • true
Amazing services the staff are out of this world friendly helpful best customer service Iโ€™ve ever had highly recommend 110% will use again.
Google
  • true
  • true
  • true
  • true
  • true
Called up to enquire about storage and I can't believe how polite and helpful Laura was. fantastic service! pleasure to talk to
Google
  • true
  • true
  • true
  • true
  • true
Good customer service
Google
  • true
  • true
  • true
  • true
  • true
brilliant customer service, special shout out to krae. very friendly and couldnt help enough! thank you โ˜บ๏ธ
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
I called into the office today with my friend and we were so warmly welcomed by Krae and Laura. They were both very professional, helpful, smiled throughout and supportive. They explained everything to us so clearly. Krae too us to the unit, very patiently answered our questions. We left to shop around but returned to book their unit as the experience was different and contributed to us choosing Lokn store today in addition to the value for me. We chatted with both of them as if we had known each other for a long time. Well done to both of you. Keep up the good work. Peju
Google
  • true
  • true
  • true
  • true
  • true
Great service, very secure and easy access. Well looked after by Laura too!
Google
  • true
  • true
  • true
  • true
  • true
We have been using Lok N Storeโ€™s services for nearly 4 years and it is always a pleasure. Laura, krae and Sorina go above and beyond. We highly recommend their services.
Google
  • true
  • true
  • true
  • true
  • true
Sorena helped me move into my storage unit today, she was very friendly and helpful
Google
  • true
  • true
  • true
  • true
  • true
Samual from Lokโ€™nStore is great as he has helped me find the correct size storage unit for my needs.
They are great on price and the customer service is second to none ๐Ÿ†
Will only be using them
Google
  • true
  • true
  • true
  • true
  • true
Excellent service from Samuel
Google
  • true
  • true
  • true
  • true
  • true
Krae gives a Brilliant and professional service! Highly recommend ๐Ÿ‘Œ
Google
  • true
  • true
  • true
  • true
  • true
Great team and good manager sam
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Lovely staff, very helpful. I cannot recommend this place enough. Thank you
Google
  • true
  • true
  • true
  • true
  • true
Very helpful and professional staff. Will always recommend and use this place for storage
Google
  • true
  • true
  • true
  • true
  • true
Very friendly and helpful staff. Pleasant experience dealing with Mr Krae at this location. If only this customer experience could be bottled up and replicated. Thank you very much ๐Ÿ˜Š.
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
Lovely staff, very helpful. Easy access for getting your things into storage. Would 1000% recommend
Google
  • true
  • true
  • true
  • true
  • true
I went with my friend to buy some boxes as we are moving abroad. Very friendly lady at reception, Sorina, she helped us to pick the sizes that we need it. I highly recommend!!!
Google
  • true
  • true
  • true
  • true
  • true
Google
  • true
  • true
  • true
  • true
  • true
I cannot recommend this place enough, the staff are the friendliest about and go above and beyond to help out where they can plus extremely reasonable rates. 5 stars ๐ŸŒŸ
Google
  • true
  • true
  • true
  • true
  • true
Great customer service, felt weekcomed as soon as I walked through the door
Google
  • true
  • true
  • true
  • true
  • true
The main thing I like about this place is that the staffs were super helpful and friendly. Always want to know if you fully understand how everything work especially SORINA.
Google
  • true
  • true
  • true
  • true
  • true
Lovely staff, Samuel in particular was extremely helpful
Google
  • true
  • true
  • true
  • true
  • true
Samuel from Hemel store is the most helpfully person Iโ€™ve dealt with for long time, heโ€™s been quick and all informations been clearly stated, I strongly recommend this store, far better than shurgard
Google
  • true
  • true
  • true
  • true
  • true
The main thing I liked about this place was just how welcoming and smiley the staff were. Sam was super helpful and went through a range of different options with me. I am happy with my unit and the size! Going to recommend my cousin who is also looking for storage. Does that mean Iโ€™ll get a discount on my unit? ๐Ÿ˜‰
Google
  • true
  • true
  • true
  • true
  • true
Very good service both Sam and krae are very polite and good service
Google
  • true
  • true
  • true
  • true
  • true
Sam & Krae were friendly and helpful as soon as I walked into reception it was welcoming. Would highly recommend this self storage. A*
Google
  • true
  • true
  • true
  • true
  • true
Great service, helpful staff, and the unit is just what I need. I would recommend. Thank you!
Google
  • true
  • true
  • true
  • true
  • true