Shurgard Berlin Charlottenburg-Nord Kundenrezensionen

It was so super good 👌

(Translated by Google) Great team, great service!
Pierre & Tommy are very professional people, really nice and always customer-oriented.
The pricing system is humane and transparent.
Thanks guys
♥️

(Original)
Großartiges Team, großartiger Service!
Pierre & Tommy sind ganz professionelle Menschen, total nett und stets Kundenorientiert.
Das Preissystem ist human und transparent.
Danke Jungs
♥️

(Translated by Google) Great personal service from Pierre!

(Original)
Super persönlicher Service von Pierre!

(Translated by Google) Great service from Pierre

(Original)
Super Service von Pierré

(Translated by Google) I had an administrative problem - I was helped super friendly and super quickly by phone on a Friday shortly before 6 p.m. Really great!

(Original)
Hatte ein administratives Problem - mir wurde an einem Freitag kurz vor 18:00 telefonisch super freundlich und super schnell geholfen. Ganz toll!

(Translated by Google) Very friendly staff
Fast processing

(Original)
Sehr freundliches Personal
Schnelle Abwicklung

(Translated by Google) I am absolutely satisfied with the experience at Shurgard! The advice from Pierre & Baha was super friendly and competent, and everything was explained to me in detail.

The storage rooms are clean, safe and easily accessible. I was particularly impressed by the flexibility in the rental period and the simple booking process and digitalization!

Thanks for the great service!

AJ

(Original)
Ich bin absolut zufrieden mit der Erfahrung bei Shurgard! Die Beratung von Pierre & Baha war super freundlich und kompetent, und mir wurde alles genau erklärt.

Die Lagerräume sind sauber, sicher und leicht zugänglich. Besonders beeindruckt hat mich die Flexibilität bei der Mietdauer und der einfache Buchungsprozess und die Digitalisierung!

Dank für den großartigen Service!

AJ

(Translated by Google) Hello, new possibility to store furniture and other things safely, super nice, courteous, friendly staff!!!!
Everything was great, thank you

(Original)
Hallo, neue Möglichkeit Möbel und andere Sachen sicher einzulagern super nette zuvorkommende freundliche Mitarbeiter!!!!
Alles Top danke

(Translated by Google) The two Robert and Pierre provide great service, they are incredibly friendly and explain everything exactly as you would like it to be as well informed as possible. Many thanks to them both. 100 stars 🌟 🌟 🌟 🌟 🌟 🌟

(Original)
Ein super Service geben die beiden Robert und Pierre ab unglaublich freundlich erklären alles ordentlich so wie man es sich wünscht um bestens aufgeklärt zu sein , tausend dank an die beiden . 100 Sterne 🌟 🌟 🌟 🌟 🌟 🌟

Excellent customer service!

(Translated by Google) Tommy P.'s advice was quick, competent and relevant. Thank you!

(Original)
Die Beratung von Tommy P. war schnell, kompetent und sachdienlich. Vielen Dank!

(Translated by Google) Thanks for the great service, special thanks to Mr. Tommy!

(Original)
Danke für den tollen Service, besonderen Dank an den Herrn Tommy!

Thanks to Pierre for helping me with my payment issue, he was very friendly, knowledgeable, and very helpful. Fantastic customer service. I had a payment issue with my app not taking my payments and tried various payment methods and the app kept saying the payments never went through after trying for days. All is good now and many thanks to you.

Pierre was friendly helpful and informative making the entire process of opening up a storage account fast and enjoyable and for some one like me who is struggling with the language his English was a great help I am also impressed with the facility and value for money .

(Translated by Google) Yasmin was super helpful and nice. She helped me a lot during a very stressful move and made a lot of things easier for me. The storage room was in great condition, clean and well maintained. No one could top my monthly amount.

(Original)
Yasmin war super hilfsbereit und nett. Sie hat mir während eines sehr stressigen Umzugs sehr geholfen und mir vieles dadurch erleichtert. Der Lagerraum war in einem super guten Zustand, sauber und gepflegt. Meinen monatlichen Betrag konnte niemand toppen.

The person who helped us, Pierre, was extremely helpful and very nice. He guided us through all the steps to use the facilities and even proposed us to easily change the unit that we had first chosen. We are very satisfied with his service

Excellent service and prices. Pierre helped me at each step giving advices, answering my questions etc in a very friendly and professional manner. Highly recommended!

(Translated by Google) Great, everything as described

(Original)
Top, alles wie beschrieben

(Translated by Google) Fast and uncomplicated.
Only a few weeks "on the grid" spontaneously occurring inadequacies are solved charmingly by the station manager.

It should be emphasized that there is a parking lot with a power station - exemplary. The company's IT system is a bit confusing. When ordering online I probably blocked several rooms which were then cancelled. There was a big surprise but it was explained by the station manager.

(Original)
Schnell und unkompliziert.
Erst wenige Woche "am Netz", werden spontan auftretenden Unzulänglichkeiten charmant gelöst vom Stationsleiter.

Hervorzuheben ist das es einen Parkplatz gibt mit Stromsäule - vorbildlich. Etwas verwirrend ist das IT-System der Firma. Bei der Bestellung online habe ich wohl mehrere Räume geblockt die dann storniert wurden. Da war die Überraschung große aber wurde aufgeklärt durch den Stationsleiter.

(Translated by Google) Super nice seller and also a Hertha fan! I can only recommend it!

(Original)
Super netter Verkäufer und auch Hertha Fan! Kann ich nur weiterempfehlen!

(Translated by Google) yes, the service was good. Pierre helped me a lot on site, thank you very much

(Original)
ja der Service war gut Pierre hat mir vor Ort sehr geholfen vielen Dank

Piere gave me an excellent service. In English ! ✨

(Translated by Google) Service and customer support from reservation to moving into the storage room is consistently friendly and helpful. Quick contact via email and telephone during business hours. Very customer oriented, problems are addressed directly.
Fair price, especially during promotions.
Easy access to storage rooms.
The transport trolleys in particular make moving easier.

One star deducted because:
Not a real disadvantage but inconvenient during storage is the constant entry of the access code (also the possibility of opening the gate/doors via the app.
Access to the site and parking for larger vehicles (large vans) are very narrow or may not be possible (vehicles >7.5t). But here too you will receive helpful and friendly support from the staff.

Perhaps a little improvement can be made here to optimize accessibility.

(Original)
Service und Kundenbetreuung von der Reservierung bis zum Bezug des Lagerraumes durchgehend freundlich und hilfsbereit. Schneller Kontakt via Mail und Telefon zu den Geschäftszeiten. Sehr Kundenorientiert, Probleme werden direkt angegangen.
Fairer Preis, vor allem bei Aktionen.
Einfacher Zugang zu den Lagerräumen.
Insbesondere die Transportwägen sind eine Erleichterung beim Umzug.

Ein Stern Abzug weil:
Kein richtiger Nachteil aber umständlich während des Einlagerns ist die permanente Eingabe des Zugangscodes ( auch die Möglichkeit über die App das Tor/ die Türen zu öffnen.
Zufahrt zum Gelände und Parkmöglichkeiten für größere Fahrzeuge ( großer Transporter ) sehr eng, bzw. evtl. nicht möglich ( Fahrzeuge >7,5t). Aber auch hier wird man durch die Mitarbeiter hilfreich und freundlich unterstützt.

Vielleicht kann man hier ein wenig Nachbessern um die Zugänglichkeit zu optimieren.