Customer reviews

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(4.8) based on 648 reviews
Date
Platform
Rating
Feedback
Google
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(Translated by Google) I had a lot of questions when I arrived, but Maciej helped me a lot and I immediately purchased a box 👍 great service

(Original)
Ik had heel wat vragen toen ik aan kwam maar Maciej heeft me super geholpen en heb gelijk een box afgenomen 👍 super service
Google
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I always have the best experience with Shurgard. The team makes the process so smooth and they provide the best service.
Google
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Chantal and Maciej at Shurgard West are a fantastic team. They are really helpful.
Google
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Great experience with Chantal and Maciej. Very accommodative and helped us get the right storage. Very kind to help the unloading crew and very professional. Highly recommend this location.
Google
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Polite, helpful, efficient
Google
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Been here once for information, and then to finalise the contract and everything,
I didn’t expect the service to be that friendly, helpful and clear on both days.
Thank you
Google
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(Translated by Google) Very friendly employees who think along for you

(Original)
Heel vriendelijke medewerkers die voor je meedenken
Google
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Amazing service and good price. Chantal especially helped me a lot, such a kind person. Thanks again.
Google
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(Translated by Google) Chantal was very helpful. Extremely satisfied!

(Original)
Chantal was zeer behulpzaam . Enorm tevreden!
Google
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(Translated by Google) We received an extremely hospitable welcome from the very first day in combination with super friendly and fun staff. Can't get anything other than 5 stars

(Original)
Ontzettend gastvrij ontvangen vanaf de allereerste dag in combinatie met super vriendelijk en leuk personeel. Kan niet anders dan 5 sterren
Google
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(Translated by Google) We were very friendly and well informed by Chantal. Thanks for the tour!

(Original)
We zijn zeer vriendelijk en goed geïnformeerd door Chantal. Dank voor de rondleiding!
Google
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Excellent facility. Used it for a year to store my belongings. Very convenient location and has all the necessary facilities to make move in/out process and stay hassle free. Special shout-out to Maciej who is an excellent professional and has been a fantastic help!
Google
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Awesome staff! Fantastic service.
Google
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Great service! Very kind and helpful .
Google
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Google
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Excellent and easy usage. You can access by car, bus, and the metro stop is right next to Shurgard.
Safe, clean. Even after the time, not even dust got on my stuff. Things were like i had left them the day before.
They have an easy app to manage your account.
And they also have boxes and packing stuff that was very useful.
Service was always really nice for anything you need.
Thank you Shurgard.
Google
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If you're wondering how a self-storage place has such glowing reviews, let me tell you — it's because Shurgard Amsterdam West is actually great. It's safe, clean, and easy to access. However, the real secret of their success is their staff. Chantal and Joey really went above and beyond to help me find a solution. I am really grateful and highly recommend this place if you need storage.
Google
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(Translated by Google) Top service, thanks Joey

(Original)
Top service, bedankt Joey
Google
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Super helpful and kind!
Google
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Google
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Self storage companies don’t always have the best rep (at least in the UK!) but this place is a complete exception. Amazing customer service (thank you Mazjek!) - the staff are so helpful and the location is great to get back into central. Also great value for money - would definitely recommend.
Google
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little expensive to assemble
Google
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very good experience and customer service
Google
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Google
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Google
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Chantal was extremely nice and helpful! She took her time with explaining everything, which I very much appreciated as I was unfortunately a little bit late for our appointment. I had an amazing experience with her. :)
Google
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(Translated by Google) Chantal very kindly helped us with storage for all my belongings that need to be moved. Thank you Chantal for the best and cheapest help!

(Original)
Chantal heeft ons heel vriendelijk geholpen aan een opslag voor al mijn spullen die verhuisd moeten worden. Dankje Chantal voor de beste en goedkoopste hulp!
Google
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Chantal was a very helpful employee who made it very clear and easy to use the facilities and even helped carry some items which I couldn’t hold. Thank you!
Google
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Google
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Google
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GREAT service, friendly staff, good location
Google
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Google
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Google
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(Translated by Google) The best employees at Shurgard helped us very well, and they certainly deserve that dinner. Always customer friendly, always smiling and nothing is too much for them. Joey & Chantal

(Original)
Super goed geholpen de beste medewerkers van shurgard, en ze verdienen zeker dat etentje. Altijd klantvriendelijk, lachen altijd en niets is ze teveel. Joey & Chantal
Google
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(Translated by Google) nice location. friendly and knowledgeable staff.

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mooie locatie. vriendelijk en deskundig personeel.
Google
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(Translated by Google) friendly staff. We received a concise explanation of all costs and conditions plus basic information. then she took us to our locker through the building and the entire elevator system.

several Parking spaces available outside the gate, and there are more below. H= 2.60m. free parking.
Next to the Gamma, same side of the road. on the right you will see the metro stop Henk Sneevlietweg.

not suitable for children

the only thing missing is something like a small trash can, paper bin?

Please note that the building closes at 11:00 PM, if you are still present the alarm will go off.
Please note, if you are new to the carts (they are at the elevator and you can take them, but please put them back) you have to pull them, it is easiest when they are empty. If your cart is full you can simply drive it forward. What you should pay attention to are the corners of the corridors, which can be very tight

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vriendelijk personeel. we kregen een bondige uitleg over alle kosten en voorwaarden plus de basic info. daarna heeft ze ons naar onze locker gebracht door het gebouw heen en het hele liften systeem.

meerdere Parkeerplaatsen beschikbaar buiten het hek, en onder de zijn er nog meer. H= 2,60m. gratis parkeren.
Naast de Gamma, zelfde kant van de weg. aan de rechterkant zie je de metrohalte Henk Sneevliet weg.

niet geschikt voor kinderen

het enige wat mist is iets van een kleine prullenbak, papierbak?

let op het gebouw sluit om 23:00, als je nog aanwezig bent gaat het alarm af.
let op, als je nieuw bent met de karren (die staan bij de lift en die mag je pakken. wel terug zetten a.u.b.) je moet ze trekken dat is het makkelijkst als ze leeg zijn. als je kar vol is kan je er gwn vooruit mee rijden. waar je op moet letten zijn de hoeken van de gangen, deze kun erg krap zijn
Google
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Google
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This Shurguard location was very convenient. The staff (Joey and Chantal) were very friendly and helpful. Joey showed me the units I was interested in and he quickly and efficiently signed me up so that I can move my things in right away. I highly recommend Shurguard in Amsterdam West!
Google
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(Translated by Google) Great help! Thank you :D

(Original)
Super geholpen! Dankjewel :D
Google
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(Translated by Google) Joey and colleague helped me tremendously. Great service and nice atmosphere. ❤️

(Original)
Joey en collega hebben mijn geweldig geholpen. Fijne service en leuke sfeer. ❤️
Google
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I would like to thank the kindness and professionalism of the staff of Shurgard Amsterdam West and its clean and safe facility in keeping my belongings while I’m abroad. I have been a client for almost two years. The place of storage, accessibility and safety are the main factors for highly recommending them . Also when you are about to empty your storage there is a general sign to bring your things nearby where to throw your trash or boxes ( it must be segregated) . Just ask and they will give you a full instruction in Dutch and in English .

Thank you again for keeping our things safe and secure.
Google
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I am very happy with Chantal and Ilenia that are both wonderful people
Google
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Google
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(Translated by Google) Super friendly lady, Chantal, good service, definitely recommended to rent from Shurgard West

(Original)
Super vriendelijke dame, Chantal, goede service, zeker een aanrader om te huren bij Shurgard west
Google
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Joey was super helpful, and it was very quick to get access to my storage unit!
Google
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Friendly staff and overall seamless easy experience! Hope the Nieuwe west location wins the competition!
Google
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Google
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Google
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Joey has been great! He received us, showed us around and we landed the spot we actually needed.

All the staff was really nice! Great location to store your things too.
Google
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(Translated by Google) Very friendly and helpful staff

(Original)
Heel vriendelijk en behulpzaam personeel