Customer reviews
Platform
Feedback
Google
Great experience with Shurgard! Needed to get extra storage room last minute and Anne-Marie provided excellent customer service—super quick, helpful, and professional. The entire process, from signing the contract to accessing the unit, was smooth and straightforward.
Google
Google
(Translated by Google) Sweet and nice people, good service, flexible and helpful :)
(Original)
Søde og rare mennesker, god service, fleksible og hjælpsomme :)
(Original)
Søde og rare mennesker, god service, fleksible og hjælpsomme :)
Google
Google
>> Exceptional Service from Anne-Marie and Nikolai
I am writing to express my sincere appreciation for the outstanding service provided by Anne-Marie and Nikolai at the reception of your self-storage facility. Their professionalism and dedication have made my experience not only seamless but also genuinely pleasant.
From the moment I arrived, Anne-Marie and Nikolai were attentive, knowledgeable, and remarkably supportive. They took the time to understand my needs and provided tailored solutions that made the storage process efficient and stress-free. Their patience in answering my questions and guiding me through the available options was particularly commendable.
Both staff members demonstrated an exceptional level of customer service that is often hard to come by. Their friendly demeanor and willingness to go above and beyond truly set them apart. I believe their efforts have significantly enhanced the overall experience at your facility.
Given their exemplary performance and the positive impact they have on customers, I strongly believe that Anne-Marie and Nikolai deserve recognition for their hard work, and I would advocate for a raise in their compensation. They are invaluable assets to your team.
Thank you for fostering such a supportive environment, and please extend my gratitude to Anne-Marie and Nikolai for their exceptional service.
Sincerely, Phil
I am writing to express my sincere appreciation for the outstanding service provided by Anne-Marie and Nikolai at the reception of your self-storage facility. Their professionalism and dedication have made my experience not only seamless but also genuinely pleasant.
From the moment I arrived, Anne-Marie and Nikolai were attentive, knowledgeable, and remarkably supportive. They took the time to understand my needs and provided tailored solutions that made the storage process efficient and stress-free. Their patience in answering my questions and guiding me through the available options was particularly commendable.
Both staff members demonstrated an exceptional level of customer service that is often hard to come by. Their friendly demeanor and willingness to go above and beyond truly set them apart. I believe their efforts have significantly enhanced the overall experience at your facility.
Given their exemplary performance and the positive impact they have on customers, I strongly believe that Anne-Marie and Nikolai deserve recognition for their hard work, and I would advocate for a raise in their compensation. They are invaluable assets to your team.
Thank you for fostering such a supportive environment, and please extend my gratitude to Anne-Marie and Nikolai for their exceptional service.
Sincerely, Phil
Google
(Translated by Google) Super good experience all-around!
(Original)
Super god oplevelse all-around!
(Original)
Super god oplevelse all-around!
Google
Google
(Translated by Google) Good service must be said!
(Original)
God service må man sige!
(Original)
God service må man sige!
Google
Google
Google
Very kind staff and super efficient!
Google
Very Nice storage rooms and service
Google
(Translated by Google) Perfect, no
(Original)
Perfeck , tak
(Original)
Perfeck , tak
Google
(Translated by Google) Good friendly and fast service
(Original)
God venlig og hurtig service
(Original)
God venlig og hurtig service
Google
Google
Awesome, great service, great facilities and very reasonable prices. I would use them again anytime!
Google
Google
(Translated by Google) Super flexible and centrally located. Super good experience.
(Original)
Super fleksibelt og centralt beliggende. Super god oplevelse.
(Original)
Super fleksibelt og centralt beliggende. Super god oplevelse.
Google
Google
(Translated by Google) Super good service. Thanks to Patrick for the kindness and world class service :)
(Original)
Super god service. Tak til Patrick for venligheden og verdensklasse service :)
(Original)
Super god service. Tak til Patrick for venligheden og verdensklasse service :)
Google
(Translated by Google) Stood and needed a little extra storage space, and after searching the market thoroughly in Copenhagen, I chose Shurgard City. I did that, among other things. based on price, location, and reviews, and let me state right away that they have certainly not disappointed yet. From the moment I walked in the door, I was greeted by a really good and very welcoming service, who was ready to find the cheapest room that suited my needs, answer any questions. questions, and even when it messed with their payment terminal, a solution was quickly found. All in all, a really good experience so far.
(Original)
Stod og havde brug for lidt ekstra opbevaringsplads, og efter at have afsøgt markedet grundigt i København, så valgte jeg Shurgard City. Det gjorde jeg bl.a. ud fra pris, beliggenhed, og anmeldelser, og lad mig slå fast med det samme, at de har bestemt ikke skuffet endnu. Lige fra jeg trådte ind ad døren, blev jeg mødt af en rigtig god og meget imødekommende service, der var klar til at finde det billigste rum, der passede på mine behov, svare på evt. spørgsmål, og selv da det drillede med deres betalingsterminal, så blev der lynhurtigt fundet en løsning. Alt i alt en rigtig god oplevelse indtil videre.
(Original)
Stod og havde brug for lidt ekstra opbevaringsplads, og efter at have afsøgt markedet grundigt i København, så valgte jeg Shurgard City. Det gjorde jeg bl.a. ud fra pris, beliggenhed, og anmeldelser, og lad mig slå fast med det samme, at de har bestemt ikke skuffet endnu. Lige fra jeg trådte ind ad døren, blev jeg mødt af en rigtig god og meget imødekommende service, der var klar til at finde det billigste rum, der passede på mine behov, svare på evt. spørgsmål, og selv da det drillede med deres betalingsterminal, så blev der lynhurtigt fundet en løsning. Alt i alt en rigtig god oplevelse indtil videre.
Google
(Translated by Google) Nice service - easy solution <3
(Original)
Dejlig betjening - nem løsning <3
(Original)
Dejlig betjening - nem løsning <3
Google
(Translated by Google) Really good service! Great recommendation from here
(Original)
Virkelig god service! Stor anbefaling herfra
(Original)
Virkelig god service! Stor anbefaling herfra
Google
(Translated by Google) Fantastic service! And polite staff
(Original)
Fantastisk service ! Og høflig personale
(Original)
Fantastisk service ! Og høflig personale
Google
(Translated by Google) Super nice people and really good service ☺️
(Original)
Super søde folk og rigtig god service ☺️
(Original)
Super søde folk og rigtig god service ☺️
Google
Very clear instructions. Had a tour of the unit before signing the papers. The process was made easy and convenient.
Google
Google
I needed a small storage unit and tried to book the last one online. Unfortunately they were all out of they small ones but Jamila was super helpful and offered me a larger unit at the same price as the small one I initially wanted. She was also very sweet and helpful in showing me around and getting me all set up. I had a great experience and felt very taken care of. Would definitely recommend.
Google
Super service.
Google
Great service, the whole staff is super friendly and the units are very clean. Highly recommend!
Google
(Translated by Google) Good service, flexibility and excellent service from the staff.
(Original)
God service, fleksibilitet og superfin betjening fra personalet.
(Original)
God service, fleksibilitet og superfin betjening fra personalet.
Google
(Translated by Google) Super good service and presentation of rooms.....
(Original)
Super god service og fremvisning af rum.....
(Original)
Super god service og fremvisning af rum.....
Google
(Translated by Google) Fantastic experience and super service
(Original)
Fantastisk oplevelse og super service
(Original)
Fantastisk oplevelse og super service
Google
Best price-quality service package.
Google
(Translated by Google) I really needed unlimited storage due to a hectic move, and I got the best service from Jesper, at the warehouse hotel in Amager (however, I was told that he currently works at the warehouse hotel in Valby). Although it's been a long time since I first got the room, I can't recommend him more.
(Original)
Jeg havde virkelig brug for ubegrænset opbevaring grundet hektisk flytning, og jeg fik den bedste service fra Jesper, på lagerhotel på Amager (jeg fik dog at vide, at han arbejder p.t. på lagerhotellet i Valby). Selvom det gik lang tid siden jeg først fik rummet, kan jeg ikke anbefale ham mere.
(Original)
Jeg havde virkelig brug for ubegrænset opbevaring grundet hektisk flytning, og jeg fik den bedste service fra Jesper, på lagerhotel på Amager (jeg fik dog at vide, at han arbejder p.t. på lagerhotellet i Valby). Selvom det gik lang tid siden jeg først fik rummet, kan jeg ikke anbefale ham mere.
Google
Anne-Marie was the reason I am giving Shurgard a top score. She was super helpful explaining everything, lending me a forklift for my goods and just being overall super nice 😁👍
Google
(Translated by Google) Very understanding and helpful! Thank you very much for the cooperation!
(Original)
Meget forstående og medgørende! Tusind tak for samarbejdet!
(Original)
Meget forstående og medgørende! Tusind tak for samarbejdet!
Google
Google
Google
Google
Google
Google
Google
(Translated by Google) Really good service and courtesy at the highest level. Good at explaining the necessary information about the place. 5 stars for Anne-Marie.
(Original)
Rigtig god service og høflighed på højeste plan. God til at forklare de nødvendige informationer om stedet. 5 stjerne til Anne-Marie.
(Original)
Rigtig god service og høflighed på højeste plan. God til at forklare de nødvendige informationer om stedet. 5 stjerne til Anne-Marie.
Google
(Translated by Google) Super helpful!
(Original)
Super hjælpsomme!
(Original)
Super hjælpsomme!
Google
(Translated by Google) Really good service :)
(Original)
Rigtig god service:)
(Original)
Rigtig god service:)
Google
(Translated by Google) Super flexible and easy
(Original)
Super flexibelt og nemt
(Original)
Super flexibelt og nemt
Google
Google
Google
Anne- Marie was very fair and help me to understand the best package to buy, unlike some other rip off storage companies like pelican storage , I rate this company highest .
