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See what customers say about Shurgard

Our customers give us great reviews about our units, our prices and our customer service. But don't just take our word for it, read below what our customers say
Please enter a postcode or location

See what customers say about Shurgard

Our customers give us great reviews about our units, our prices and our customer service. But don't just take our word for it, read below what our customers say
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  3. Shurgard's customer reviews

Customer reviews

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(4.8) based on 3126 reviews
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Rating
Feedback
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(Translated by Google) Super good service from Niclas

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Super god service af Niclas
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(Translated by Google) Good service by Steffen.

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God betjening af Steffen.
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Super service
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(Translated by Google) Super good service and super nice and helpful employees :)

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Super god service og mega flinke og hjælpsomme medarbejdere :)
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(Translated by Google) Super good service, everything just works

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Super god service, alt fungerer bare
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(Translated by Google) Friendly staff and really good service

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Venligt personale og rigtig god service
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(Translated by Google) Sweet and good service

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Sød og god service
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(Translated by Google) Nice service

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Fin betjening
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(Translated by Google) Really good service from Steffen👍🏼

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Rigtig god service af Steffen👍🏼
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(Translated by Google) Good employees and always good service and help

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Flinke medarbejdere og altid god service og hjælp
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(Translated by Google) Cool rooms, can definitely be recommended

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Fede rum, kan klart anbefales
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(Translated by Google) Really good customer service, friendly and accommodating

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Rigtig god kundeservice, venlig og imødekommende
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(Translated by Google) Good and fast service

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God og hurtig service
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(Translated by Google) Good and thorough professional service!

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God og grund professionel service!
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(Translated by Google) Great service, right in the closet

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Fantastisk service, lige i skabet
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(Translated by Google) Easily accessible, secure storage and good service. Can definitely be recommended.

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Let tilgængelig, sikker opbevaring og god service. Kan klart anbefales.
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(Translated by Google) Very informative and helpful staff. Just what I needed.

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Meget informativt og hjælpsomt personale. Lige hvad jeg havde brug for.
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Excellent and professional service that got the job done.
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(Translated by Google) Good service, everything has worked flawlessly.

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God service, alt har fungeret upåklageligt.
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(Translated by Google) We have been very satisfied with 1 year as a customer of Shurgard, and have only experienced good service :-)

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Vi har været meget tilfredse med 1 år som kunde hos Shurgard, og har kun oplevet god service :-)
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The customer service is great and really nice and self storage is really good but I wish if they can fix the app key so it works better it gets too much error ..... otherwise the place is good 👍
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Great experience with Shurgard! Needed to get extra storage room last minute and Anne-Marie provided excellent customer service—super quick, helpful, and professional. The entire process, from signing the contract to accessing the unit, was smooth and straightforward.
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Fast and easy setup
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I have never used personal storage before, didn’t know if I trusted it and if it would be a smart choice financially speaking. But Nicolai and Ann Marie from the Sydhavnen Unit were so mindful and informative that I signed the contract the same day, really happy with my unit and the service! 5 stars
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(Translated by Google) Really good service!

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Virkelig god service!
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(Translated by Google) Sweet and nice people, good service, flexible and helpful :)

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Søde og rare mennesker, god service, fleksible og hjælpsomme :)
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God service by patrick d
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(Translated by Google) Good service by Patrick D

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God service af Patrick D
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(Translated by Google) Got really good service here. Very impressed.

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Har fået virkelig god service her. Meget imponeret.
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(Translated by Google) Everything went perfectly. Right from ordering to using the room. Easy and painless.
5 stars from here 😊

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Alt gik perfekt. Lige fra bestilling til brug af rummet. Nemt og smertefrit.
5 stjerner herfra 😊
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God service
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Fin service
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(Translated by Google) After renting a room from Shurgard in Va,by for 10 years without comments of any kind, I am saying stop as I have closed my company. Why? - of course, because I want to enjoy the rest of my life free from accounts, VAT, etc., and I think it's fair since I'm 93 years old. I have been satisfied with the tenancy, a good place if you need storage space.

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Efter at have lejet et lokale hos Shurgard i Va,by gennem 10 år uden bemærkninger af nogen art, siger jeg stop da jeg har lukket mit firma. Hvorfor? - jo fordi jeg vil nyde resten af livet fri for regnskaber, moms o.s.v., og jeg synes det er rimeligt da jeg er 93 år. Jeg har været et 5-tal tilfreds med lejemålet, et godt sted hvis man har brug for lagerplads.
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>> Exceptional Service from Anne-Marie and Nikolai

I am writing to express my sincere appreciation for the outstanding service provided by Anne-Marie and Nikolai at the reception of your self-storage facility. Their professionalism and dedication have made my experience not only seamless but also genuinely pleasant.

From the moment I arrived, Anne-Marie and Nikolai were attentive, knowledgeable, and remarkably supportive. They took the time to understand my needs and provided tailored solutions that made the storage process efficient and stress-free. Their patience in answering my questions and guiding me through the available options was particularly commendable.

Both staff members demonstrated an exceptional level of customer service that is often hard to come by. Their friendly demeanor and willingness to go above and beyond truly set them apart. I believe their efforts have significantly enhanced the overall experience at your facility.

Given their exemplary performance and the positive impact they have on customers, I strongly believe that Anne-Marie and Nikolai deserve recognition for their hard work, and I would advocate for a raise in their compensation. They are invaluable assets to your team.

Thank you for fostering such a supportive environment, and please extend my gratitude to Anne-Marie and Nikolai for their exceptional service.

Sincerely, Phil
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(Translated by Google) Huge recommendation! Friendly and helpful
Good Service

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Kæmpe anbefaling! Venlige og hjælpsom
God Service
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(Translated by Google) Good experience, we got a smaller room for cheaper money as they considered what we had to store instead of money. We were shown there all at once.
Good service.

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God oplevelse, vi fik et mindre rum til billigere penge da de gik op i hvad vi skulle opbevare istedet for penge. Vi fik vist der hele med det samme.
God service.
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Super service!

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