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Shurgard Forest Hill customer reviews
CUSTOMER REVIEWS
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Google
Kayla and Aidan were both excellent in helping with a transfer of units. Kayla went above and beyond to advise on the best way I could get value for money from my units. She was patient and very knowledgeable. Aidan was also very helpful in sorting out a temporary technical hitch and supporting us with the move. It’s great to find such brilliant customer service - thank you!
Google
All the staff members I've met at this storage service were very helpful and friendly. They explained things clearly and provided all the help I needed. Excellent customer service!
Google
Great service and great storages
Ashley was amazing , he showed me the storage options and explained the whole smooth process
Highly recommended :)
Ashley was amazing , he showed me the storage options and explained the whole smooth process
Highly recommended :)
Google
Google
Really helpful! Great service sorted out needs immediately thanks!
Google
I used shurgard Forest Hill last monday 12th Feb 24. I was also served by Aidan on Friday 9th Feb to sort out two units. He was excellent very professional and extremely kind & helpful. He tried his best to save me money (as its quite expensive but still competitive!). It is such a pleasure to be served by a cool calm & collected indivdual even when i got slightly frazzled on the
Monday! Thank you Aidan for your kind assistance!🙂
Monday! Thank you Aidan for your kind assistance!🙂
Google
Semira & Aidan were the most helpful and nicest staff to deal with, so helpful and nice, truly grateful to receive such great service, thank you
Google
Semira has been very help full and show me how the apps work at Forest Hill thank you
Google
Showed around, and introduced to all the information by Aiden. He was keen to find the best space for us, and was really helpful.
Google
The service from the staff is excellent and they're always very helpful in answering any questions.
Google
Aiden was very helpful and the whole process was very straightforward. Thanks again.
Google
We reserved our storage with Aiden who was helpful and answered all our questions. We had a tour of the unit options and felt comfortable that our items will be stored securely. Would recommend!
Google
Great service! Darren was particularly helpful and honest.
Google
I’ve just moved here since last week since I’ve been here I can say it’s better than other units
Aidan was great his service for me to get both units was excellent
His interaction with me from start to end was 5*
I would definitely recommend this place
The security of this place is much better than other storage units in the area I’ve been to others but this one is the best out of all
Aiden was the best and it only took me 5 minutes to get the units
Aidan was great his service for me to get both units was excellent
His interaction with me from start to end was 5*
I would definitely recommend this place
The security of this place is much better than other storage units in the area I’ve been to others but this one is the best out of all
Aiden was the best and it only took me 5 minutes to get the units
Google
Made a reservation today by phone and spoke with Aiden, who was polite, friendly, funny and helpful. He saved me money (nowadays every penny counts) on my initial quotation and answered all my questions. I have yet to view the unit, as I currently live outside of London, but Aiden was kind enough to make an appointment for me to view prior to my moving date. Great customer experience!
Google
Staff are very helpful and knowledgeable. Site always clean and presentable, would recommend
Google
Google
Google
Very good facilities, staff helpful, polite and very welcoming.
Google
Excellent service! Extremely professional and super helpful. Vanessa did an amazing job at making us feel secure and well looked after. Thanks for all your help.
Google
Wonderful
Google
I just got home from visiting this facility and I have to say I was pleasantly surprised. The facility on its own is fantastic, but paired with the customer service agents there, it makes it an exception place. My customer service agent Vanessa was not only personable, but she answered all the questions I had and more importantly she did so honestly.
Google
Great help, great service, Ryan is the best
Google
So i met ryan on shurgard for my storage stuff he has provided me a very nice customer service.
Google
Great storage place very professional staff, vanessa and darren made me feel welcome and at ease. Everything was straightforward. Recommended
Google
My first time using shurgard storage at forest hill branch. Darren and vennssa customer service is excellent. Very informative and friendly. I felt they went the extra mile to make sure I understand shurgard service.
Google
Ryan is very patient and helpful and polite stao
Google
Wyatt provided an excellent service.
Google
Darren was so much help. Showed me about and told me where everything is and showed me the exit too. Also answered all my questions couldn’t ask for a better customer service.
Google
Brilliant sevice!!! Darren was phenomenal 😊
Google
Excellent service from Ryan
Google
I had a wonderful check-in with Darren today. Informative and very knowledgeable. Answered all my questions and helped me pick a unit right for me. 5*
Google
Ryan was super helpful in helping to access my account - resolved issues really quickly over the phone and was lovely to deal with.
Google
Ryan was amazing ✨
Google
Ryan was amazing
Google
Vanessa at the Forest Hill branch was wonderful, professional, and warm. She really helped us out! Very impressed with their level of customer service. Just wanted to give props where due :). Thanks Vanessa and Shurgaurd Team!
Google
Lovely service from Darren, Ryan and TJ. Clean facility will definitely recommend
Google
Ryan was absolutely amazing, really lovely person. Helped me quick and easy
Google
The team at this particular branch are very friendly and the units are great. Would use them again
Google
Ryan is the best
Google
Google
Ryan was awesome at check-in. Made everything so easy and set my mind at ease at every step.
Google
Very helpful and friendly staff, really easy process for signing up as I’d come prepared with my id etc. very clean and well run facility.
Google
Vanessa was extremely professional and helpful. What a pleasure dealing with her ! She is a true asset to your team !
Google
Really amazing service from Ryan in the Forest Hill unit, did everything he could to help and accommodate. Absolutely made my day!
Google
Great service, fast and efficient. Thanks Debora.
Google
Wonderful front of house staff at the forest Hill branch made for a seamless experience commendations to V**e§§a for her thorough hard work and professionalism even though system glitches were at play👍🏽
Google
Vanessa, Shurgarg forest hill. Thanks for your assistance. Your service was very professional, friendly and on point. 5/5.
Google
Wonderful from Devora!
Brilliant helpful service.
Will use again
Philippa sanders
Brilliant helpful service.
Will use again
Philippa sanders
Google
Excellent customer service from Vanessa. She was very polite and helpful in choosing right storage room for us. Made everything very easy and pleasant first time experience.
